Demo

Dog Daycare General Manager

The Dog Play Spot
Wilmington, NC Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/29/2025

At The Dog Play Spot, we are passionate about providing high-quality care for dogs in a safe and nurturing environment. Our dog daycare, boarding, and grooming facility is dedicated to offering the best services for dogs and peace of mind for their owners. We are looking for a dedicated and experienced General Manager to lead our team and ensure that our clients and their pets receive exceptional service.

We are seeking an enthusiastic and experienced General Manager to oversee the daily operations of our dog daycare, boarding, and grooming facility. In this role, you will be responsible for managing staff, ensuring excellent customer service, maintaining operational efficiency, and driving business growth. The ideal candidate will have experience in pet care, strong leadership skills, and a passion for providing exceptional service to both our clients and their pets.

Key Responsibilities:

  • Oversee daily operations of the daycare, boarding, and grooming services
  • Manage, train, and develop a team of pet care professionals
  • Ensure high standards of pet care, safety, and cleanliness
  • Build and maintain relationships with clients to ensure their satisfaction
  • Handle customer inquiries, complaints, and concerns in a professional manner
  • Maintain financial records, budgeting, and cost management for the facility
  • Monitor staffing levels and ensure adequate coverage for all shifts
  • Collaborate with marketing to promote the facility’s services and expand the customer base
  • Ensure compliance with all local regulations and industry standards for pet care
  • Monitor and improve operational efficiency to maximize profitability

Qualifications:

  • Proven experience in management, preferably in the pet care or service industry
  • Strong leadership and organizational skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Excellent communication and interpersonal skills
  • Passion for animals and commitment to providing the best care
  • Knowledge of pet behavior, grooming, and daycare/boarding procedures is a plus
  • Previous experience with financial management and budgeting
  • Ability to work flexible hours, including weekends and holidays

Benefits:

  • Health and wellness benefits
  • Employee discounts on services
  • Opportunity to work with a passionate team in a fun, pet-friendly environment
  • Career growth and development opportunities

How to Apply: If you are an experienced leader with a love for dogs and a passion for providing exceptional service, we want to hear from you! Please submit your resume and a cover letter outlining your experience and qualifications for the General Manager position.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work Days:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $50,000

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The Dog Play Spot
Hired Organization Address Wilmington, NC Full Time
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