Human Resources Manager

Job Summary
This position will focus primarily on our team in the USA and oversee recruitment, onboarding, benefits and employee relations while fostering a positive workplace culture. It will also manage HR policies, ensure legal compliance, administer benefits, and process payroll. Additionally, it will provide guidance to help resolve conflicts and align human resources with the organization’s mission and culture, ensuring a motivated and cohesive team.

Primary Essential Duties & Responsibilities:

• Incorporates the foundation’s Core Values into all aspects of their work.
• Manages the full cycle recruitment process, including creating job descriptions, sourcing candidates, screening applications, conducting initial interviews, and extending offers.
• Manages relationships with third-party search and consulting firms when needed.
• Oversees and implements comprehensive onboarding and orientation for new hires.
• Operates internally and externally as the lead point of contact for all employment benefits offerings.
• Participates in and/or provides guidance to leadership regarding HR-related issues; may be required to administer and execute routine tasks in delicate circumstances, such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Monitors compensation and benefits trends to support the organization’s ability to attract and retain talent.
• Processes biweekly multi-jursidictional payroll for team members located within the United States.
• Creates learning and development programs and initiatives that help employees develop necessary skills or improve job performance.
• Oversees employee engagement opportunities
• Maintains compliance with all federal, state, and local employment laws and regulations, and recommended best practices.
• Maintain strict confidentiality and excellent judgment regarding privileged information.
• Working knowledge and compliance with all Document Retention and Destruction Policies.
• Advises Leadership on HR audits and policy/procedure reviews to ensure consistency and legal compliance.
• Knowledge of, understanding and compliance with the Human Resource Policies.
• Occasional overnight travel to attend events or support recruitment efforts.
• Perform other duties as assigned. (This job description does not list all the duties of the job).
• Leadership reserves the right to change, remove or add to these duties as necessary.

Position Requirements:

Personality / Attitude:

• Fully understand and respect their responsibility to represent Dolly Parton, The Dollywood Foundation and Dolly Parton Imagination Library Brands.
• Appearance, hygiene and dress present a professional image at all times.
• Genuinely friendly, cooperative, flexible, enthusiastic, patient, courteous, caring and compassionate.
• Recognized as a positive influence to others.
• Works with integrity, ethics and honesty.
• Contributes to building a positive team spirit, shares their expertise and recognizes the accomplishments of others.
• Willingness to learn best practices and modify for future improvement.
• As a professional; follows through on commitments, accepts responsibility for own actions, approaches others in a tactful manner and reacts well under pressure.

Skills / Knowledge:

• Passionate about creating the best culture every day.
• Thorough knowledge of employment-related laws and regulations in the states, provinces and countries where the foundation has established employees.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to speak, understand, read and write the English language.
• Speaks clearly in all situations, listens for knowledge and clarification and responds well to questions.
• Writes clearly and informatively, proofreading work for spelling and grammar.
• Demonstrates and uses excellent judgment and decision-making abilities throughout all job duties.
• Ability to manage and resolve employee conflict and handle tense emotional situations.
• Prioritizes and plans work activities, uses time efficiently, and is disciplined to meet deadlines.
• Ability to focus on the daily details while managing the overall scope of the job responsibilities.
• Responds promptly to requests for service and assistance and solicits feedback to improve.
• Strives to continuously build knowledge and skills by attending Professional Development training seminars and workshops.
• Observe safety and security functions; report potentially unsafe conditions; use equipment and materials properly; request assistance when necessary.
• Strong customer service skills.

Education / Experience:

• At least 4 years of working experience in Human Resources/Recruiting.
• A bachelor's degree or equivalent in human resources management is preferred.
• HR certifications are preferred.
• Experience with multi-jurisdictional (USA) employment regulations
• Must be able to type 35 wpm.
• Computer training and certification are preferred.
• Considerable knowledge and expertise in working with Microsoft Office Suite are required.
• Knowledge of international relations and HR policy is helpful.
• Licensed to drive automotive equipment. Present a valid driver’s license and proof of insurance.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• HR certification (Required)

Ability to Relocate:

• Sevierville, TN 37862: Relocate before starting work (Required)

Work Location: Hybrid remote in Sevierville, TN 37862

Salary : $75,000 - $80,000