What are the responsibilities and job description for the Front Desk Agent position at The Drayton Hotel?
The Drayton Hotel is inspired by Savannah’s Historic District neighborhood, people and culture. We treat our team like family, and create a place where guests can experience Savannah's Historic District traditions and entertainment. The hotel features 50 rooms and suites, a destination restaurant, St. Neo's Brasserie, Rooftop Bar overlooking the Savannah River, Downstairs Cocktail Lounge, and Coffee Bar.
The Role
As the Hotel's Front Desk Host you will be the key to our guests' experience from pre-arrival, through stay, and after departure.
Responsibilities
Hospitality - Your grace in solving problems and guest complaints will create an exceptional experience for our guests. A genuine passion to deliver a great hospitality experience – whether in person or by phone.
What you'll get...
- You will be apart of service team known for its attention to detail, warmth, and creativity.
- You will receive a competitive compensation and benefits package.
- Ability to develop creative solutions and make decisions that impact guest experience and overall team goals.
- Excellent opportunity for career and personal development.
- Work in an environment that is both creative and rewarding.
About you...
- Have a warm, engaging personality.
- Hands-on attitude with an attention to detail.
- Think and act in calm, thoughtful approach in high pressure situations.
- Communicates well with guests and fellow peers.
- You'll have an appropriate level of higher education and technical certifications.
- Able to meet physical demands of role.
- Prior hotel experience required.
The Drayton Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status partnership status, familial status, national origin/ancestry, alienage or citizenship status, unemployment status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, or any other status protected by federal, state, or local law.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15
