What are the responsibilities and job description for the Front Desk Agent position at THE DRIPBaR at Brielle Sports Club?
Essential Duties and Responsibilities
Front Desk employees are the face of The DRIPBaR.
Expected functions are as follows:
· Follow up with prospects via Phone, Email and Text to book appointments.
· Recommend wellness plans and pitch membership
· Collaborate with others to help plan events and initiatives
· Schedule and manage patients
· Handle incoming and outgoing packages and mail
· Work with DRIPBaR Corporate to generate and implement media advertising.
· Take pictures of clients and post to social media
· Manage Inventory in conjunction with Head Nurse
· Order office supplies
Our Front Desk Sales Associates are expected to:
· Have exceptional communication and social skills
- Knowledge of all of our products and services
· The ability to offer suggestions for IVs based on what the client is telling you
· Recognize and respond to potential problems
· Take initiative to solve problems independently and creatively
· Strategically manage time
· Multitask and quickly shift tasks to complete a variety of menial duties without letting anything fall through the cracks
· Maintain composure when things go wrong
· Be prompt and prepared at all times
· Capture key details in the CRM as multiple people make verbal, hand-written, and emailed requests throughout the day
· Work quickly, but accurately
Working Conditions
May work around usual office and front desk conditions, mostly sitting when working in the retail establishment, walking clients through the facilities, and handing off clients to the nurses to receive their service.
Compensation includes the following:
· Competitive pay
· Eligible for bonuses and commissions
· Access to all services/modalities offered at THE DRIPBaR (IVs and IM Injections) at a discounted rate
- Free membership at Brielle Sports Club
· Job Type: Part-time
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $17
