The DRIPBaR Cranford Hiring Front Desk Concierge

At The DRIPBaR, we are passionate about supporting wellness through IV vitamin therapy.  Our mission is to help our clients feel their best by providing premium IV drips and lifestyle treatments in a clean, comfortable, and professional environment. Our proprietary IV therapies are performed by experienced and compassionate medical professionals, creating a warm and inviting atmosphere for those seeking to maximize their personal wellness through IV drip therapy.

As we prepare to open our new Cranford facility, we are seeking a friendly, organized, and customer-focused Front Desk Concierge to join our team. As the first point of contact for our clients, you will be responsible for creating a welcoming environment, managing appointments, handling inquiries, and providing exceptional customer service. You will also assist with administrative tasks to ensure smooth daily operations.

If you are looking for more than just your next job and want to work with an ownership team that is dedicated to both your professional and personal success, please apply today for immediate consideration.

What We Offer:

• Competitive hourly pay plus potential for bonuses/tips.
• Employee discounts on services.
• Opportunities for growth and career advancement.
• A fun and dynamic work environment.

Primary Responsibilities Include:

• Greet and check in clients with a warm and professional demeanor.
• Schedule, confirm, and manage appointments using our booking system.
• Answer phone calls, emails, and customer inquiries in a timely and courteous manner.
• Provide clients with information about our IV therapy services, memberships, and promotions.
• Process payments and manage transactions accurately.
• Maintain a clean and organized front desk and lounge area.
• Assist in tracking inventory and restocking supplies as needed.
• Communicate with the medical staff to ensure seamless client flow.
• Uphold all health and safety protocols and confidentiality standards.
• Other duties as assigned.

Job Qualifications:

• At least 18 years of age.
• High school diploma or equivalent.
• Previous experience in a front desk, customer service, or hospitality role preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in using scheduling software and basic computer applications.
• Professional appearance and positive attitude.
• Ability to handle sensitive client information with discretion.

If you are a people person who enjoys providing top-notch service in a wellness-focused setting, we’d love to hear from you!