What are the responsibilities and job description for the Customer Service/Sales Representative position at The Dryden Group?
Do you like dealing with people? Do you like being in a fun environment? Like having the opportunity to earn uncapped bonuses? If so, it may be your time to start your customer service career!
We are looking for 2-3 entry level customer service representatives to attend events set up on behalf of our clients. We will expect each candidate to familiarize themselves with our clients products and services (with our training) and be able to answer questions, overturn objections and build relationships on behalf of them. This is a full time job, with paid training and the opportunity to earn bonuses.
Responsibilities:
- Attend weekly events where we can listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints while at the events
- Open new customer accounts when you see fit
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
Qualifications:
- Interpersonal skills
- Ability to be calm, cool, collected in all scenarios
- 1-2 years of sales/customer service is a plus
- Knowledge of Word, Excel, Powerpoint
- Degree in marketing/management/Human Resources is not required, but encouraged
This position meets in the office every day and has on site training. For candidates who excel in this role, there is growth potential as we expand.
Job Types: Full-time, Part-time
Pay: $600.00 - $1,000.00 per week
Benefits:
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Nashville, TN 37201 (Preferred)
Ability to Relocate:
- Nashville, TN 37201: Relocate before starting work (Preferred)
Work Location: In person
Salary : $600 - $1,000