What are the responsibilities and job description for the Ride Operator position at The Dungeons?
What you'll bring to the team
OI PEASANTS! WE’RE RECRUITING…
Ever dreamed of being part of a thrilling journey through Edinburgh's most perilous past? We're assembling a league of extraordinary ride operators to keep the adrenaline pumping at The Edinburgh Dungeon!
As a Ride Operator, your mission is to deliver an unforgettable experience to our guests. Safety is our top priority, so you must be as sharp as a guillotine blade and physically fit to tackle the Edinburgh Dungeon Drop Ride.
Operating the Drop Ride and its systems safely and efficiently is your primary focus. You'll immerse guests in character, ensuring each ride adheres to the Dungeon's brand values. Your vigilance will uphold the highest standards of health and safety, protecting both our guests and your fellow team members.
You’ll take command of the Drop Ride operation, ensuring seamless experiences for our guests by communicating effectively with Performance Manager, Duty Managers and Technicians. You’ll also make the guest experience your obsession, taking ownership of ride signage and costume authenticity to enhance guest immersion.
These roles are seasonal offering both full-time and part-time hours. You’ll need to be flexible with working hours and days.
Qualifications & Experience
- 18 years of age or older.
- Previous experience in customer service or guest-facing roles preferred.
- Strong characterisation skills and the ability to stay in character.
- Excellent communication skills.
- Physically fit and able to operate the Drop Ride safely.
- Flexible with working hours, including weekends and holidays.
Benefits
Alongside the opportunity to inflict your unique personality on guests from across the nation, you’ll also receive:
- Monthly Bonus based on customer satisfaction.
- 25% discount in our retail shops and restaurants.
- 40% off LEGO online.
- Merlin Magic Pass - free tickets to all our attractions worldwide for you, your family, and friends every year.
- Employee pricing up to 55% off cinema tickets.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £12.57/Hr.Salary : $13
