What are the responsibilities and job description for the Banquet Server position at The Dunlin?
A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls, and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets, and linen fabrics stamped with signature prints add an atmosphere of home.
Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.
Job Description
Step into the limelight as a Banquet Server and become the orchestrator of unforgettable dining experiences. Join our ensemble of service professionals dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes to resolve issues, delight, and build trust. Engage guests in conversation regarding their stay, property services, and area attractions/offerings
- Comply with quality assurance expectations and standards
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Set tables according to the type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
Additional Benefits:
- Free Parking
- Free Team Member Cafeteria
- Holiday Pay
- Team Member Stay Program
- 50% off F&B Spa
Qualifications
- Must be highly detail orientated
- At least 1 year of server experience
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Must be of minimum age to serve alcohol.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.