What are the responsibilities and job description for the In-Room Dining Server position at The Dupont Circle Hotel?
POSITION PURPOSE:
As an In Room Dining Attendant, you will strive to go the extra mile to make sure that the guests who choose to dine in their rooms have a memorable food and beverage experience.
ESSENTIAL FUNCTIONS (INCLUDE BUT ARE NOT LIMITED TO):
• Greet guests immediately with friendly/sincere acknowledgement.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensure that guests' privacy is protected during service.
• Perform other duties as required.
SUPPORTIVE FUNCTIONS:
• Provide customer service to guests, including information about hotel services, activities, and local attractions.
• Have an eye for detail and organization.
• Assist co-workers as requested.
• Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
• Complete all other duties as assigned by supervisor to include cross training.
• Keep the work area neat and organized.
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:
• Must have basic knowledge of room setup and cleanliness under Forbes & LQA service standards, guest relations and etiquette.
• Ability to recognize and read room numbers.
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room standards.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
• Must be able to stand for long periods (3 hours) of time
As an In Room Dining Attendant, you will strive to go the extra mile to make sure that the guests who choose to dine in their rooms have a memorable food and beverage experience.
ESSENTIAL FUNCTIONS (INCLUDE BUT ARE NOT LIMITED TO):
• Greet guests immediately with friendly/sincere acknowledgement.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensure that guests' privacy is protected during service.
• Perform other duties as required.
SUPPORTIVE FUNCTIONS:
• Provide customer service to guests, including information about hotel services, activities, and local attractions.
• Have an eye for detail and organization.
• Assist co-workers as requested.
• Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
• Complete all other duties as assigned by supervisor to include cross training.
• Keep the work area neat and organized.
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY:
• Must have basic knowledge of room setup and cleanliness under Forbes & LQA service standards, guest relations and etiquette.
• Ability to recognize and read room numbers.
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room standards.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
• Must be able to stand for long periods (3 hours) of time
Salary : $13
