What are the responsibilities and job description for the Shop Manager position at THE DURBAN GROUP?
Job Details
Job Location: WILMINGTON, NC
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Job Shift: Any
Description
Shop Manager Roles and Responsibilities
- Check in with customers before they leave the shop to make sure they had a great experience
- Follow all policies that have been put into place by the operations team regarding the shop manager role.
- Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
- Perform opening and closing procedures.
- Assist with counting and adjusting inventory.
- Anyone in Management is always responsible for training and developing their subordinates.
- Being a role model to the other employees in the shop.
- Holding team members accountable.
- Drain motor oil, change oil filter, grease chassis fittings
- Wash windshield and adjust tire pressure
- Inspect and top off fluids
- Assist the customer in selecting oil type and other services
- Process payment for services performed.
- Perform coolant exchange services
- Restock and maintain inventory levels on the floor
- Maintain shop, office, and bathroom cleanliness
- Must be adaptive to change
- Basic computer skills are needed
- Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
- You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
- You may need to work in hot/cold weather conditions
- Always be alert and aware of your surroundings
- Must be able to lift up to fifty (50) pounds
- Need to have reliable transportation
Qualifications
