What are the responsibilities and job description for the Scheduler position at The Ear Institute of Texas?
Join our team where Healthcare is reimagined!
We are looking for a Scheduler to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
- Facilitate communication between care teams by managing inbound and outbound calls, emails, and faxes at our call center
- Promptly respond to patients and our care teams inquiries
- Scheduling appointments
- Obtaining and documenting patient demographic information
- Entering clinical messages or questions into the electronic health record system
Qualifications:
- High School Diploma or GED is required
- Ability to thrive in a fast-paced environment
- Excellent customer service and computer skills
- Strong verbal and written communication skills
- Friendly, personable demeanor
- Detail oriented
- Ability to multi-task
- One year of experience in the medical field is preferred but not required.
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.