What are the responsibilities and job description for the Relationship Banker position at The Eastern Colorado Bank?
Company Overview
The Eastern Colorado Bank is a community-focused financial institution dedicated to providing personalized banking solutions and exceptional customer service. With a commitment to fostering relationships and supporting local growth, we offer a range of financial products designed to meet the needs of our customers.
The Eastern Colorado Bank is seeking a full-time Relationship Banker. We are looking for an outgoing, energetic person who is comfortable with maintaining and coordinating their own work efforts, multitasking, and having flexibility in their duties. Applicant must be detail oriented and must possess a high level of organizational skills. Previous banking experience is a plus, but not required. High comfort level with business writing and working with computers required. Applicant must be able to offer superior customer service to existing and potential customers.
The Relationship Banker position has four (4) levels, increasing in expertise and complexity. The salary range encompasses the starting salary for each of these levels. Previous banking experience may qualify a candidate for consideration for a higher level. If hired, each Banker is evaluated semiannually for advancement.
Level 1 - Associate Relationship Banker
Level 2 – Relationship Banker
Level 3 – Relationship Banker II
Level 4 – Senior Relationship Banker
ESSENTIAL DUTIES OF THE RELATIONSHIP BANKER POSITION
- Work in conjunction with office staff to develop new deposit relationships with businesses and consumers
- Open deposit accounts for business and consumer customers including but not limited to Individual Retirement Accounts (IRAs), Demand Deposit Accounts, Health Savings Accounts (HSAs), Certificate of Deposit Accounts (CDs), Trust Accounts and Savings Accounts
- Enroll and train customers on Online Banking, eStatements, Bill Pay, Business Online Banking products, Mobiliti and Mobile Capture.
- Educate customers as needed on new and existing products and services
- Field incoming phone calls, directing them to appropriate bank personnel
- Field and research customer inquiries
- Maintain a cash drawer for cash transactions
- Assist in the development of documents as requested by officers including customer letters and bank correspondence
- Assist in Office Administration as requested by Branch President
- Assist in the administration of back-room deposit processing as needed
- Assist other employees with tasks associated with ensuring customer satisfaction
LOCATION SHIFT WORK
Pikes Peak Location:
· 75% Mon-Fri 8:00 a.m. – 5:00 p.m.
· 25% Mon-Fri 7:45 a.m. – 5:15p.m.
Sandhill Location:
· Mon-Wed & Fri- 8:00 a.m.–5:00 p.m. Thur-8:00 a.m.-6:15 p.m.
· Mon-Wed & Fri 7:45 a.m.–5:15p.m. Thur-7:45 a.m-6:15 p.m.
Voyager Location: TBD - opening Late Summer/Early Fall 2025
Management reserves the right to change this position description at any time according to business needs.
The Eastern Colorado Bank is an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $19 - $23