Assistant General Manager

Job Title: Assistant General Manager

 

Location: D-BAT Virginia Beach: Baseball and Softball Training Academy

 

Position Overview: D-BAT Virginia Beach is seeking a motivated and detail-oriented Assistant General Manager to join our team. The Assistant General Manager (AGM) of D-BAT Virginia Beach is responsible for assisting in the day-to-day operations of the facility. The AGM works closely with the General Manager to ensure that the facility provides a safe, clean, and positive environment for all customers, employees, and partners. The AGM will be responsible for overseeing operational tasks, managing staff, ensuring customer satisfaction, driving revenue growth, and maintaining the overall performance and efficiency of the facility. The ideal candidate will have a background in collegiate sports, either through playing or coaching, and possess a degree in sports management, sports marketing, or a business-related degree. 

 

·         Assist the General Manager in daily facility operations and management.

·         Oversee team sales department: including developing and implementing effective systems to improve efficiency.

·         Manage and promote memberships: including processing payments, handling billing disputes, and ensuring timely follow-up on outstanding accounts.

·         Assist with pro shop sales and inventory management.

·         Help organize and manage indoor and outdoor events.

·         Train, manage, and support front desk employees to ensure efficient operations.

·         Facilitate customer scheduling for lessons and events to ensure excellent customer service.

·         Contribute to social media efforts to enhance D-BAT's online presence.

·         Create marketing materials, including flyers and promotional content.

 

·         Previous experience in a management or supervisory role, preferably in a sports facility or customer service environment.

·         Bachelor's degree in sports management, sports marketing, or a business-related degree is encouraged.

·         College playing or coaching experience in baseball/softball is a plus.

·         Strong organizational skills and a proven ability to multitask, prioritize, and solve problems efficiently in a fast-paced environment.

·         Knowledge of baseball/softball training equipment and related services is preferred.

·         Excellent communication and interpersonal skills.

·         Ability to work a flexible schedule, including day, night, weekend and holiday shifts.

·         Positive attitude with a growth mindset and willingness to go the extra mile.

 

Ideal Candidate: The ideal candidate will thrive in a fast-paced environment, demonstrate strong leadership skills, and possess a passion for sports and customer service. We are looking for someone who is organized, efficient, and proactive in identifying opportunities for improvement. The ideal candidate would also have the ability to do part-time instructional lessons as needed.

 

·         Ability to stand, walk, or sit for extended periods.

·         Ability to lift and carry up to 50 pounds when necessary.

·         Comfortable working in an environment with various types of sports equipment and activities.

 

·         Passion for baseball, softball, or sports in general is highly preferred.

·         Must pass a background check and any required certifications for the role.

·         First Aid/CPR/AED Training to be completed within the first 30 days of employment

 

·         The Assistant General Manager will work primarily in the D-BAT facility, which includes batting cages, training areas, and office spaces.

·         Occasional outdoor work may be required for special events or programs.

 

 

How to Apply: If you are ready to take your career to the next level and make a positive impact at D-BAT Virginia Beach, please submit your resume and a cover letter detailing your relevant experience to kara@dbatvirginiabeach.com