Customer Service Associate/Front Desk

Benefits:

• Employee discounts
• Flexible schedule

Job Posting: Customer Service Associate at D-BAT Virginia Beach

Position: Customer Service Associate/Front Desk
Location: Virginia Beach, VA
Company: D-BAT Virginia Beach: Baseball and Softball Academy

About Us:
D-BAT Virginia Beach is a premier baseball & softball training facility dedicated to providing top-notch training programs and resources for athletes of all ages and backgrounds. We pride ourselves on creating a positive and engaging environment for our members and guests. As we continue to grow, we are looking for enthusiastic individuals to join our team!

Position Overview:
We are seeking a motivated and personable Part-Time Customer Service Associate/Front Desk. This role is ideal for a college student pursuing a degree in Sports Management or a related field, offering valuable experience in a sports-centric environment.

Responsibilities:

• Greet and check in customers as they arrive at the facility.
• Process payments and manage customer transactions including: maintaining an organized cash register and ensure it balances at the end of each shift.
• Schedule lessons, camps, and clinics efficiently.
• Promote and sell memberships and services to potential customers.
• Assist in inventory management, including restocking shelves and maintaining merchandise displays.
• Handle customer inquiries and resolve any issues or complaints in a professional manner.
• Conduct safety checks and enforce safety rules to ensure a safe environment for all customers.
• Assist with indoor and outdoor events as needed.
• General cleaning duties to include: dusting, vacuuming, mopping, taking out trash, etc.

Qualifications:

• High School Diploma or GED required.
• Previous customer service experience, preferably in a sports facility.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Passion for baseball or softball is a plus, playing experience not required.
• Flexible availability, including evenings, weekends, and holidays.
• Strong communication skills and a friendly demeanor.
• Ability to multitask and work in a fast-paced environment.

Why Join Us?

• Gain hands-on experience in a sports facility.
• Opportunity to network with professionals in the sports industry.
• A fun and dynamic work environment centered around the love of baseball and softball.
• Opportunities for professional growth and development within the academy.
• Competitive pay and flexible scheduling.
• Employee discounts on merchandise and services

If you're ready to be a part of our team and help create an exceptional experience for our customers, we want to hear from you! Please submit your resume and a brief cover letter detailing your interest in the position to kara@dbatvirginiabeach.com

Join us at D-BAT Virginia Beach, where we help athletes of all ages reach their full potential!

D-BAT Virginia Beach is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.