What are the responsibilities and job description for the Office Administrator, New Country Day Camp position at The Educational Alliance Inc.?
New Country Day Camp is an open-tent community that celebrates and sustains joyful, outdoor summer experiences where all can thrive. We maintain a proud legacy as a Jewish camp comprised of a multicultural community, representing and celebrating the heartbeat of NYC. We build meaningful connections with ourselves, each other, and the natural world around us through innovative programming that is rooted in Jewish tradition and guided by universal values.
New Country Day Camp is an 8-week, outdoor summer camp for campers in kindergarten-8th grade. NCDC operates M-F, 8am-5pm, and provides transportation for staff and campers to and from our campgrounds on Staten Island via multiple locations throughout Lower Manhattan and Brooklyn. NCDC is a neurodiverse camp community, and all staff members are responsible for supporting neurodivergent and neurotypical campers and staff to have successful summers.
Job Purpose:
The New Country Day Camp Office Administrator is a thoughtful, engaging, and detail-oriented operator who owns NCDC phone and email communications and directly supports the administrative and operations teams and camp Key Staff throughout the camp season.
Scope of Influence
• Direct Client Group: NCDC Families
• Supervised by: Community Engagement Manager (Pre-Camp) & Operations Manager (At-Camp)
• Collaborates closely with all members of camp Key Staff as needed
Key Responsibilities and Accountabilities
Pre-Camp (PART-TIME March - May)
• Train in the systems, policies, and procedures used by NCDC with Community Engagement Manager
• Train in “voice” of NCDC. Understand our values and how we implement them in family and staff communication via phone or email with Community Engagement Manager
• Train in use and function of Campsite, NCDC’s primary operational system
• Assist in execution of NCDC All-Staff orientation days including scheduling, printing, attendance, room assignments, and transitions.
• Manage and update orientation binders with daily information and handle the distribution of materials to absent staff members.
• Assist in answering phone calls and answering family questions in the 14Y camp office
• Support Camp Nurse to screen and approve all camper medical forms
• Attend all days of staff orientation in June (weekday evenings and some weekend days)
At-Camp (FULL-TIME June - August)
• Attend all days of camp during the summer (June 27 – August 15, 2025 | 8:00am – 5:00 pm, with occasional after-camp meetings)
• Administration and Engagement
o Be available as first point of contact via phone for all NCDC families. Answer general inquiries or transfer/take messages for Key staff.
o Help maintain NCDC general email inbox, as needed.
o Maintain all NCDC administrative spaces (two offices and outside spaces) keeping spaces tidy, free of clutter and garbage.
o Support Key Staff with data entry and large form projects such as Maccabi Games (color war)
o Support Community Engagement Manager with projects as needed (e.g. updating weekly family emails with programmatic updates sourced from program staff, regular Instagram posts, etc.)
• Operations
o Communicate regularly with the Operations team regarding daily changes and/or updates
o Support Operations team with:
▪ creation of weekly bus binders for Bus Captains
▪ Support Aquatics Manager with data entry, hard copy swim level cards for all campers, printing daily swim rosters for section assignments, and buddy checks
▪ Maintain inventory at camp, digitizing division and program inventory and alerting Operations Manager when office supplies need to be ordered
• Program
o Communicate regularly with the Programs Coordinator and/or Programs Manager regarding daily changes and/or updates
o Support program with schedule printing and distribution
o Printing and distributing weekly NCDC Newspaper
o Print and distribute Shabbat “run of show” documents
o Ensure Shabbat supplies are available at the amphitheater
Requirements
• Availability to work onsite at NCDC campgrounds on all days of camp during the summer (June 27 – August 15, 2025 |8:00am – 5:00pm), evening all-staff meetings, and 1-2 weekly key staff meetings
• At least 2 years of reception, administrative, and/or customer- facing service experience
• Excellence in use of Microsoft Suite and other administrative systems
• Ability to consistently empathize and communicate respectfully to NCDC Staff, campers, and families of all backgrounds
• Ability to be self-directed and prioritize work tasks based on criteria such as time of day, program, support needs and additional stakeholders' needs
EEO Info
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
