Demo

Clinic Coordinator

The Encompass Group
NY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

The Encompass Group is partnering with a well-known hospital in the Orange County area that is looking to add an experienced Outpatient Clinic Coordinator to their growing team! The Outpatient Clinic Coordinator will provide a seamless experience for patients, efficient administrative processes, and adherence to clinic policies and procedures. The ideal candidate will be detail-oriented, organized, and passionate about providing excellent customer service in a healthcare setting.

Responsibilities :

  • Oversee day to day operations of the outpatient clinics, ensuring smooth functionality and timely service.
  • Collect co-pays and other payments, providing clear explanations of charges and receipts.
  • Verify patient benefits and eligibility prior to appointments, addressing any discrepancies or issues.
  • Communicate benefit and coverage details to patients in a professional and understandable manner.
  • Manage appointment schedules, ensuring efficiency and minimizing conflicts or delays.
  • Maintain accurate patient records and ensure all necessary documentation is collected and stored appropriately.
  • Work closely with clinical staff, billing teams, and management to ensure the clinic runs efficiently.

Qualifications :

  • 2 years of experience in a healthcare administrative or patient coordination role.
  • Strong knowledge of insurance verification, benefits, and eligibility processes.
  • Proficient in healthcare management software and Microsoft Office Suite.
  • Comfortability in a ‘paper-free’ work environment through use of technology
  • Excellent organizational, multitasking, and problem-solving skills.
  • Familiarity with HIPAA and other healthcare regulations.
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