What are the responsibilities and job description for the Banquet Server position at The Equinox Resort?
Overview
We are seeking a highly motivated Banquet Server to support our team. This individual will assist in setting up and preparing banquet rooms for functions, serving and clearing tables, as well as tearing down the rooms at the end of the event.
If you thrive on making meaningful connections and stepping up to deliver exceptional results, we want to hear from you. This is an excellent opportunity for a driven person to grow and learn at a world-class property.
Your Role:
- Set up functions by draping tables, arranging silverware, folding napkins, preparing drinks, and placing table centerpieces.
- Service includes picking up food from the back hall, carrying trays to the function location, serving food, and clearing the tables.
- Breakdown involves bussing tables, putting away dirty linens and centerpieces, and vacuuming.
- Responsibilities also include cleaning the back hall and organizing storage areas.
- Assist with setting up AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Support event room setup according to meal periods and table needs.
- Perform food and beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked.
- Serve food and beverages to guests, remove dishes, glasses, silverware, or other items from tables/counter tops, and take them to the kitchen.
- Clean and sanitize tables and/or counters & seats after guests are finished.
- Explain how various menu items are prepared, cooking methods, and ingredients.
- Take into consideration any special requests and dietary issues made by the guest.
- Provide general property information and offer a warm welcome/farewell to all guests.
- Interact with staff in a professional manner, assisting other departments with necessary information.
- Ensure final quality check on food and beverage items prior to serving guests.
- Monitor assigned tables for customer satisfaction, quality, and additional service.
- Address any guest issue promptly and with high concern.
- Provide assistance to other event and restaurant staff as needed.
- Maintain constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.
Responsibilities:
- 2-4 years of food service experience, preferably in banquet service.
- Experience in a 4-star or 5-star venue with synchronized service.
- Knowledge of wine, beer, cocktails, and spirits.
- Ability to work under pressure in a fast-paced environment.
- Possess a passion for creating an exceptional experience for all guests.
- Excellent communication skills.
