What are the responsibilities and job description for the Bell Person position at The Equinox Resort?
Overview
We are seeking highly motivated individuals to join our Guest Services team as a Bell Person. The ideal candidate utilizes their engaging personality to create a memorable first impression for our guests as they arrive and throughout their stay. This includes assisting with the unloading of luggage and providing knowledge about the hotel, its amenities, and the local area.
The Bell Person plays a vital role in making meaningful connections with guests from all over the world, taking steps to WOW them, and growing a career in hospitality with a world-class property. We offer both Full-Time and Part-Time positions.
Your Role:
We are seeking highly motivated individuals to join our Guest Services team as a Bell Person. The ideal candidate utilizes their engaging personality to create a memorable first impression for our guests as they arrive and throughout their stay. This includes assisting with the unloading of luggage and providing knowledge about the hotel, its amenities, and the local area.
The Bell Person plays a vital role in making meaningful connections with guests from all over the world, taking steps to WOW them, and growing a career in hospitality with a world-class property. We offer both Full-Time and Part-Time positions.
Your Role:
- Help guests discover their perfect experience.
- Provide exceptional customer service by being engaging and taking sincere interest.
- Interact with all guests, welcoming each to our hotel.
- Assist guests arriving by motor vehicle by opening doors and welcoming them.
- Escort and orient guests to the front desk for check-in.
- Upon check-in, escort guests and their luggage to their room while explaining amenities and fun facts.
- Collaborate with other attendants to ensure personalized experiences and provide exceptional service.
- Assist in maintaining the cleanliness and organization of the entrance area.
- At least one year of experience in a customer service role with high guest interaction.
- Hospitality industry experience is beneficial.
- Ability to solve problems when they arise.
- Strong teamwork skills.
- Valid driver's license for at least three years with a clean driving record.
- Pleasant and helpful personality.
- Able to work a full shift standing and moving between areas of the hotel.
- Desire to make a positive impact on others.
- Outgoing and engaging personality.
- Excellent verbal communication skills.
- Ability to work in a fast-paced setting.
- Able to stand for the duration of the shift.
- Availability to work various shifts, including weekends and holidays.
