What are the responsibilities and job description for the Fine Dining Service Expert position at The Equinox Resort?
Overview
The Equinox Resort is seeking a highly motivated and customer-focused Restaurant Server to deliver exceptional dining experiences for our guests. As the face of our restaurant, you will be responsible for ensuring that every table is clean and tidy upon arrival, presenting menus in a clear and concise manner, and serving food and beverages with a smile.
This individual will need to be quick on their feet, possess an engaging attitude, and have excellent communication skills to effectively interact with guests and colleagues alike.
Your Role:
- Prepare the restaurant pre-shift to ensure seamless service execution.
- Greet guests warmly and make them feel at home.
- Guide guests through their culinary journey by descriptive selling of the menu, highlighting the features and benefits of each dish.
- Take accurate orders, confirming all special requests and preferences.
- Demonstrate expertise in the menu, understanding the details to enhance conversations and provide personalized recommendations.
- Collaborate with other restaurant servers and kitchen/bar staff to deliver timely and efficient service.
- Assist guests who have concerns or issues, providing solutions that exceed their expectations.
- Conclude the experience with timely and accurate bill presentation, ensuring a positive impression.
Responsibilities:
- Ambassadors must possess an engaging and welcoming personality, making guests feel valued and respected.
- Anchors should be descriptive and able to sell, conveying the essence of our dishes and drinks.
- Team members should have 2-4 years of food service experience, demonstrating adaptability and resilience under pressure.
- Wine and beverage connoisseurs should possess knowledge of wine, beer, cocktails, and spirits, enabling expert pairing recommendations.
- Under-pressure performers should thrive in fast-paced environments, maintaining composure and focus.
- Passionate individuals should drive guest satisfaction, striving for exceptional experiences every time.
- Communicative experts should possess excellent verbal and written communication skills, ensuring seamless interactions with colleagues and guests.
