What are the responsibilities and job description for the Hospitality Specialist position at The Equinox Resort?
Position Summary
We are looking for a Hospitality Specialist to join our team at The Equinox Resort. This role is critical in providing exceptional guest service, ensuring a memorable experience for our guests, and maintaining a high level of customer satisfaction.
The ideal candidate will possess excellent communication skills, be able to think critically, and maintain a calm demeanor under pressure. They will work closely with the service team to provide exceptional guest service, responding promptly to queries, and resolving any issues that may arise during their stay.
This is a tremendous opportunity for someone looking to begin a career in restaurants or grow within the industry. If you enjoy working in fast-paced environments, take pride in your work, and strive to exceed expectations, we encourage you to apply.
Your responsibilities will include:
Responsibilities:
About Us:
The Equinox Resort is committed to delivering world-class experiences to our guests. We believe in fostering meaningful connections and taking pride in our work. Join our team and be part of a dynamic environment where everyone thrives.
We are looking for a Hospitality Specialist to join our team at The Equinox Resort. This role is critical in providing exceptional guest service, ensuring a memorable experience for our guests, and maintaining a high level of customer satisfaction.
The ideal candidate will possess excellent communication skills, be able to think critically, and maintain a calm demeanor under pressure. They will work closely with the service team to provide exceptional guest service, responding promptly to queries, and resolving any issues that may arise during their stay.
This is a tremendous opportunity for someone looking to begin a career in restaurants or grow within the industry. If you enjoy working in fast-paced environments, take pride in your work, and strive to exceed expectations, we encourage you to apply.
Your responsibilities will include:
- Greeting guests as they arrive or move about the restaurant area
- Maintaining awareness of open dining sections and monitoring table availability
- Estimating wait times for guests and managing the waiting list
- Ensuring guests' needs are met while they wait
- Responding to telephone calls, booking reservations, and coordinating table arrangements for large parties
Responsibilities:
- Provide exceptional guest service, responding promptly to queries and resolving issues
- Work collaboratively with the service team to deliver memorable hospitality
- Maintain awareness of open dining sections and monitor table availability
About Us:
The Equinox Resort is committed to delivering world-class experiences to our guests. We believe in fostering meaningful connections and taking pride in our work. Join our team and be part of a dynamic environment where everyone thrives.
