What are the responsibilities and job description for the Restaurant Hospitality Expert position at The Equinox Resort?
Dining Experience Manager
We are seeking a skilled Food Service Professional to manage the dining experience at The Equinox Resort. This individual will be responsible for creating an exceptional experience for all guests, ensuring a clean and inviting atmosphere, presenting menus, and serving food and beverages with a focus on quality and timeliness. Key responsibilities include preparing the restaurant pre-shift for the service ahead, greeting guests, guiding them through descriptive menu selling, and resolving guest concerns.
This role requires someone who is proactive, flexible, and possesses excellent communication skills. If you enjoy working in a fast-paced environment and take pride in delivering outstanding customer service, we invite you to apply.
Key Responsibilities:
We are seeking a skilled Food Service Professional to manage the dining experience at The Equinox Resort. This individual will be responsible for creating an exceptional experience for all guests, ensuring a clean and inviting atmosphere, presenting menus, and serving food and beverages with a focus on quality and timeliness. Key responsibilities include preparing the restaurant pre-shift for the service ahead, greeting guests, guiding them through descriptive menu selling, and resolving guest concerns.
This role requires someone who is proactive, flexible, and possesses excellent communication skills. If you enjoy working in a fast-paced environment and take pride in delivering outstanding customer service, we invite you to apply.
Key Responsibilities:
- Prepare the restaurant pre-shift for the service ahead.
- Engage with guests, respond to their needs, and provide personalized service.
- Promote menu items and create unique dining experiences.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with servers and kitchen/bar staff to ensure seamless service.
- Address guest concerns and resolve issues promptly.
- Present bills in a timely and accurate manner.
- Someone with a strong background in customer service.
- Someone who can work efficiently in a fast-paced environment.
- Someone knowledgeable about wine, beer, cocktails, and spirits.
- Someone with excellent communication and interpersonal skills.
- Someone who takes pride in delivering exceptional experiences for all guests.
