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Managing Consultant, Associate Director of Strategic Insights (Senior Level)

The ERM International Group Limited
Knoxville, TN Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/7/2025

Use your market research powers for good.

ERM Shelton is the nation's leading marketing communications firm exclusively dedicated to the sustainability sector. We help some of the most powerful organizations on the planet gain a market advantage by doing the right thing for the planet. How do we do it? By gathering rich market insights that help our clients make the right environmental and social purpose commitments, develop more environmentally friendly products, evolve what their brands stand for and fuel the right stories and market engagement campaigns.

Can you find the stories hiding in the data?

We're looking for a seasoned market researcher who :

  • Can design and manage quantitative and qualitative research projects, including guiding analysis and reporting.
  • Sees beyond simple percentages and significant differences to the story of what the data means to make insights actionable for our clients.
  • Truly shares our passion for storytelling.
  • Instinctively knows how to learn a client's businesses, helping them grow while growing our business with them.

Are you a driven collaborator?

If this sounds like you, you might be our perfect match!

You love working at a fast pace and solving clients' problems. You think strategically and see beyond the numbers to the clients' real threats and opportunities. You love to learn and are excited to work inside a growing agency that gives you the opportunity to work with a range of skillsets and disciplines. You are someone who :

  • Collaborates well with internal team members in research, creative and account service to help lead our clients to inspiring insights.
  • Has mastered the entire research process and enjoys sharing research knowledge and skills to develop talent on the research team and inspire members of other departments.
  • Is methodologically agnostic with a passion for understanding what marketing and messaging can positively influence human behavior.
  • Makes insights actionable, whether it is for product development, marketing strategy-building or creative campaign development.
  • Creates synthesized, visually compelling presentations (incorporating clear tables, graphs and infographics).
  • Ensures overall client satisfaction throughout the research process and manages client relationships to generate repeat business.
  • Are you passionate about research?

    We are looking for someone who loves numbers and also sees the power of rich qualitative data, especially when those two disciplines are combined to solve complex client problems.

  • 10 years of deep strategic experience nationally and internationally (supplier-side desired).
  • Expert in designing and conducting a broad range of market research methods with a very strong background in the marketing and messaging that changes behaviors.
  • Demonstrated experience leading clients in at least one of the following industries : energy, built environment, non-profit / NGO's, consumer packaged goods.
  • Outstanding verbal and written communication skills.
  • Dynamic presentation skills that show your passion for the power of insights, both in person and via WebEx.
  • REQUIREMENTS

  • 5 years (8 years preferred) professional experience (market research experience preferred)
  • BS / BA / MS in social sciences or related field. Or the equivalency of 8 years related experience in lieu of education.
  • Client-facing experience using data to tell actionable and compelling stories.
  • Strong marketing / advertising knowledge
  • Positive outlook, collaborative, and motivated
  • Skilled written and verbal communicator and presenter
  • Excellent PowerPoint skills
  • Proficiency with Microsoft Office
  • Prior knowledge of Slack, Monday.com and Teams a plus
  • Who We Are :

    As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

    At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

    Please submit your resume and brief cover letter.

    ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

    ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Thank you for your interest in ERM!

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