What are the responsibilities and job description for the Marketing Coordinator position at The Escrow Firm Inc?
Berkshire Hathaway HomeServices California Properties is currently looking for a Marketing Coordinator with impeccable follow through and exceptional communication skills, verbal and written etiquette to join our very popular and iconic Yorba Linda, CA office.
The Marketing Coordinator provides sales associates with administrative, marketing, social media, general office, and computer assistance support. We are seeking a "Director of First Impressions" who is genuinely passionate about helping customers and clients while providing the utmost customer service experience.
Responsibilities : Administrative
As the first point of contact, provide administrative, clerical and technical support to management and sales associates which may include : assisting sales associates with sending and receiving company e- mails, providing computer assistance, ensuring forms are stocked, answer phones, greet visitors - on a daily basis.Submit monthly compliant reports for affiliates.May train new staff and serve as back-up to other officeMarketing
Assist in our online marketing campaigns and businessCreate brochures, flyers / postcards, marketing materials, and other promotionalMay create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides.Capture and analyze data trends and generateConduct orientation training to new sales associates during the on-boarding process and maintain and continuously update on-boarding marketingAssist new agents in training on computer tools and resources.Social Media / Web
Plan and publish daily content for social platforms (Instagram, Facebook, Pinterest, TikTok).Create content and interact directly with agents / customers, marketing team and sales team.Make recommendations for cutting-edge social media content and help define social media direction.Be actively engaging with our clients and fans : re-sharing content, commenting on content, responding back to comments as well as either answering messages or directing those people to the correct resource.Establish regular and meaningful social media reporting and share insights.Write and develop social media copy and maintain updates on our social media accounts.Work to consistently increase our social media reach and engagement with existing audiences and develop strategies to identify and capture new audiences to grow our online community and build brand advocacy.Maintain internet by updating company website and intranet site.Perform any administrative and marketing responsibilities as requested or assigned.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality andEstablish and maintain positive and productive work relationships with all staff, customers and businessDemonstrate the behavioral and technical competencies necessary to effectively complete job Take personal initiative for technical and professional development.Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.Required Education & Experience :
Associate's degree in Business marketing, communications; or equivalent work experience and knowledge.Marketing / Social Media experience, and / or equivalent work experience and knowledge.Experience in social media, social media marketing and social media channels / platforms.A minimum of two years marketing-related experience.Required Skills :
Knowledge of real estate and title and / or mortgage business isSkilled in client servicing & creating, editing, and promoting various marketing, and social mediaProficient in Adobe Creative Cloud products,including Photoshop,InDesign and IllustratorExcellent interpersonal, written communication and presentationA strong customer-service focus and the ability to work as a member in a team-orientedAbility to prioritize and handle multiple issues and projects concurrently. Strong organizational skills with a high degree of quality and detail orientation.Ability to work underEffective analytical, problem-solving and decision-making
This job description is intended to be a general guideline for applicants, employees and managers. Management reserves the right to modify job responsibilities, expectations and qualifications. Actual position responsibilities may vary. Refer to position supervisor or human resources for specific duties and performance expectations.
Pay Range :
24- $27 per hour; actual wage is based upon education and experience.
Benefits :
Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Location :
Yorba Linda, CA 92887
Equal Opportunity Employer
Salary : $24 - $27
