Trainer

To provide professional, administrative and managerial work involved in researching, developing, implementing and directing sales associate training and / or employee training and staff development activities. Present seminars and workshops. Provide general training, pre-license and post-license training and required continuing education classes. Administer the development programs, as well as the coordination of agents and staff, for the accomplishment of strategic goals and objectives.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

• Conduct training, promoting creative idea exchange while using such methods as individual training (by computer, where appropriate), group instruction, lectures, on-the-job training, demonstrations, panel discussions, conferences, meetings, workshops and round table meetings. ( %)
• Develop and coordinate a development program for sales associates. Design, develop and / or present basic and advanced education programs, including training for new agents and / or employees, apprenticeship programs, sales techniques, refresher training, promotional development, upgrading, retraining and leadership development. ( %)
• Organize and develop educational materials. (10-15%)
• May assist managers in recruiting entry level and experienced sales associates. (0-15%)
• Confer with management and supervisory personnel in order to assess training needs. (0-5%)
• Perform any additional responsibilities as requested or assigned. (0 - 5%)

Performance Expectations

Qualifications

Education :

Experience :

Knowledge and Skills :

Other (licenses, certifications, schedule flexibility / OT, travel, etc.) :

Equal Opportunity Employer