What are the responsibilities and job description for the Housekeeper position at THE ESTATE YOUNTVILLE?
HOUSEKEEPER
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner : two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY :
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety / security procedures. In some instances this role would also be responsible for conducting deep cleaning activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos reas pblicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la lnea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta funcin tambin sera responsable de realizar actividades de 'limpieza profunda' dentro de la habitacin de invitados junto con tareas de mantenimiento preventivo.
ESSENTIAL JOB RESPONSIBILITIES
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
- Thoroughly clean and restock the required number of guest rooms per shift.
- Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Perform other tasks / jobs as assigned by the supervisor or manager.
- May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
- Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls / molding touching up scratched furniture or rehanging closed slide doors.
- Mantener un trato cordial y servicial hacia los clientes y entre los empleados.
- Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca)
- Limpiar y surtir totalmente las habitaciones que se requieran en un turno.
- Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparacin del carro de limpieza con los artculos para los clientes productos de limpieza y ropa de cama.
- Eliminar todos los desechos y retirar la ropa de cama toallas y dems artculos sucios de las habitaciones.
- Llevar a cabo otra tarea segn asignada por el supervisor o gerente.
- Puede ser necesario desmontar muebles o artculos en la habitacin de invitados para realizar una limpieza profunda.
- Las tareas de limpieza profunda pueden incluir entre otras cambiar el filtro de CA limpiar las bobinas de CA retocar la pintura en las paredes / molduras retocar muebles rayados o cambiar puertas correderas cerradas.
REQUIRED QUALIFICATIONS
Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers (Minorities / Females / Disabled / Veterans)
https : / / www.theestateyountville.com /
PM22
Compensation details : 19-19 Hourly Wage
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