What are the responsibilities and job description for the Logistics and Customer Service Liaison position at The Everest Search Group?
About This Opportunity
We are seeking an experienced Customer Service Representative to join our team, providing exceptional customer service, processing orders, and resolving issues efficiently.
Key Responsibilities:
- Interact with customers, addressing their queries and resolving issues in a professional and courteous manner.
- Process customer orders, verify inventory levels, and prepare shipping documents.
- Collaborate with internal teams to ensure smooth operations and deliver outstanding customer experiences.
- Communicate customer feedback to management, highlighting areas for improvement, and implement changes accordingly.
- Manage accurate records, process invoices, and maintain up-to-date customer information.
Requirements:
- Excellent communication and problem-solving skills.
- Proficiency in MS Office applications, including Excel.
- Basic knowledge of warehousing and distribution processes.
- High school diploma or equivalent, and excellent written and verbal communication skills.
Salary Information:
- $25-27/hour
Salary : $25 - $27
