What are the responsibilities and job description for the CBAP Business Analyst position at The Evolvers Group?
Job Details
We are seeking a Senior Business Analyst (BA) to lead requirements capture, management and analysis activities, including conducting user interviews, leading and facilitating JAD sessions, and developing business process models and formal specifications
Required Experience:
- 10 years Leading requirements capture, management and analysis activities, including conducting user interviews, leading and facilitating JAD sessions, and developing business process models and formal specifications
- Experience with transit fare-collection processes and software such as Cubic
- Experience providing analysis for IT Operations, Infrastructure, and/or Application Development
- Experience in Azure DevOps or GitHub, word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point).
- Experience with use of business process mapping techniques and templates.
- Experience doing functional requirements elicitation for large technology projects.
- Experience working in a public sector organization.
- Experience to write training documentation, create, and provide live end user training
- Experience with Change Management
- Experience facilitating requirements or other stakeholder engagement discussions in small and large groups.
Certification:
- ITIL 4 Certification.
- IIBA Certification (CBAP).
Job Responsibilities:
- Meet regularly with business partners to document current technology needs, gaps, and issues, and help strategize plans for future changes to technology.
- Analyze business processes and perform business process mapping unit to support or facilitate changes in how technology is utilized.
- Assist with technology strategic planning and ensure alignment with department, divisional, and Council-wide strategic plans.
- Contribute to IS Service delivery, ensuring all systems and interfaces are documented.
- Perform functional and non-functional requirement elicitation activities for projects and initiatives, developing standardized use cases and user stories which can be utilized by implementation teams.
- Analyze business processes and procedures to recommend best practices for improving business processes through information systems.
- Analyze various business processes within a unit to facilitate change to leverage use of computer system capability.
- Write training documentation, create, and provide live end user training.
- Analyze new or proposed IT services.
- Perform special projects and other duties as assigned.
- Develop and act upon change management plans.
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