What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at The Executive Inn & Suites?
## Job Overview
We are seeking a dynamic Front Desk Agent to join our team in the hospitality industry. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
## Duties
- Greet guests upon arrival and assist with check-in/check-out processes
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations, cancellations, and room assignments
- Maintain a neat and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Perform night audit duties as needed
## Qualifications
- Previous experience in a hotel setting is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Proficiency in hotel management software systems
- Bilingual or multilingual skills are a plus
- Knowledge of guest services, front desk operations, and hospitality management
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Full-time
Schedule:
- Night shift
Work Location: In person