What are the responsibilities and job description for the Patient Service Representative position at The Eye Centers of Racine & Kenosha?
**Overview:**
Busy ophthalmic group with two locations is seeking Patient Services Representative's to join our team. This role is where you will play a crucial role in providing exceptional patient care and administrative support in a healthcare setting.
**Responsibilities:**
- Greet patients and visitors with a welcoming demeanor
- Schedule patient appointments accurately using medical scheduling software
- Handle patient inquiries and provide information about services
- Maintain patient records and ensure confidentiality in compliance with HIPAA regulations
- Process patient check-ins, verify insurance information, and collect co-payments
- Answering phones and scheduling appointments
- Collaborate with medical staff to ensure efficient patient flow
- Perform general administrative tasks to support the office operations
**Requirements:**
- Proven experience in patient services, medical scheduling, or similar roles
- Familiarity with Ophthalmic as a receptionist duties is a plus
- Proficiency in using medical software systems
- Strong administrative skills with attention to detail
- Knowledge of HIPAA regulations and patient privacy practices
- Ability to work in a fast-paced environment
If you are a dedicated professional with excellent communication skills and a passion for delivering quality patient care, we encourage you to apply for this rewarding opportunity.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Ophthalmology
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
- Rotating shift
- Rotating weekends
Ability to Commute:
- Kenosha, WI 53142 (Required)
Work Location: In person
Salary : $15 - $20