What are the responsibilities and job description for the E Commerce Order Clerk position at The Fabric Co?
Job Summary
Order clerks need to process customer information like their name, address, and contact number, which includes taking orders. Responsible for customer communication, which entails informing customers about the shipping dates or any possible delays. You will also need to handle the orders- coordinating with shipping department and cutting samples. On top of that, you will also be responsible for the order follow-ups, checking on back orders and recording shipping tracking numbers. Other work includes product spread sheets.
Responsibilities and Duties
As we are a small business responsibilities are but not limited to- answering phones, taking orders, updating orders as needed, creating and updating product spreadsheets. Depending on skill level some website updating and social media posting.
Qualifications and Skills
Some college preferred, minimum high school diploma or equivalent. Excellent written and verbal communication skills. Ability to communicate professionally with customers. Willingness to participate in on-the-job training. Familiar with Microsoft office, specifically Excel spreadsheet.
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Chesterfield, MO 63005 (Required)
Ability to Relocate:
- Chesterfield, MO 63005: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $18
