What are the responsibilities and job description for the Vendor Governance Specialist position at The Facilities Group?
Who We Are
The Facilities Group (TFG), headquartered in Tampa, FL, is the fastest-growing janitorial and facility services provider in the United States. With nearly $1 billion in revenue and a portfolio of 18 different brands, we are revolutionizing the industry by delivering top-notch experience to our clients across various industries. Founded just four years ago, we have rapidly scaled our operations while maintaining our entrepreneurial spirit. Our culture thrives on innovation, grit, and a relentless drive to build something incredible. As we continue to expand, we are looking for passionate, results-driven individuals to join our team and contribute to our mission of elevating spaces for a healthier, safer, and cleaner tomorrow.
We partner with premier local, regional, and national facility service providers while maintaining brand legacy and driving high-powered technology. The Facilities Group family of companies has 17 offices throughout the United States and provides comprehensive suite of janitorial and maintenance services to a variety of end markets including commercial, distribution, logistics, aviation, education, finance, industrial and healthcare facilities.
Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of maintaining an exciting culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity.
What You Will Be Doing
As a Vendor Governance Specialist, you deliver comprehensive operational support and expertly manage contracts throughout the entire Independent Service Provider (ISP) onboarding process. You ensure ISP insurance compliance across all TFG Brands, helping to mitigate risk for TFG and its subsidiaries. You serve as the primary contact for insurance-related inquiries and possess a thorough understanding of the systems, processes, and requirements necessary to become a vendor with The Facilities Group. This is a professional position requiring a self-starter with keen attention to detail.
This position is in-person located in our Tampa offices. Candidates are eligible for a hybrid work schedule after 90 days.
Vendor Governance Specialist Duties & Responsibilities
This position has no supervisory responsibilities.
Education/Experience
A degree or three years in contract management or onboarding experience or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities is qualifying.
Vendor Governance Specialist Skills & Qualities
The Facilities Group (TFG), headquartered in Tampa, FL, is the fastest-growing janitorial and facility services provider in the United States. With nearly $1 billion in revenue and a portfolio of 18 different brands, we are revolutionizing the industry by delivering top-notch experience to our clients across various industries. Founded just four years ago, we have rapidly scaled our operations while maintaining our entrepreneurial spirit. Our culture thrives on innovation, grit, and a relentless drive to build something incredible. As we continue to expand, we are looking for passionate, results-driven individuals to join our team and contribute to our mission of elevating spaces for a healthier, safer, and cleaner tomorrow.
We partner with premier local, regional, and national facility service providers while maintaining brand legacy and driving high-powered technology. The Facilities Group family of companies has 17 offices throughout the United States and provides comprehensive suite of janitorial and maintenance services to a variety of end markets including commercial, distribution, logistics, aviation, education, finance, industrial and healthcare facilities.
Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of maintaining an exciting culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity.
What You Will Be Doing
As a Vendor Governance Specialist, you deliver comprehensive operational support and expertly manage contracts throughout the entire Independent Service Provider (ISP) onboarding process. You ensure ISP insurance compliance across all TFG Brands, helping to mitigate risk for TFG and its subsidiaries. You serve as the primary contact for insurance-related inquiries and possess a thorough understanding of the systems, processes, and requirements necessary to become a vendor with The Facilities Group. This is a professional position requiring a self-starter with keen attention to detail.
This position is in-person located in our Tampa offices. Candidates are eligible for a hybrid work schedule after 90 days.
Vendor Governance Specialist Duties & Responsibilities
- Contract Management & Proficiency: Oversee the entire contract process, ensuring expertise in managing, reviewing, and understanding agreements.
- Vendor Compliance: Ensure all vendors meet company standards and insurance compliance requirements.
- Vendor Onboarding: Manage the onboarding process for new independent service providers, including contract preparation, management, and review for legal correctness, and compliance.
- Internal & External Communication: Effectively communicate with Independent Service Providers (ISPs), interdepartmental teams (including Operations, Client Success Teams, and Vendor Relations), Brand Points of Contact, external parties, and insurance brokers.
- Reporting: Prepare and maintain relevant reports to monitor quality and coverage issues, improve performance, and maintain margin goals.
- Project Management: Follow up on tasks and projects as assigned to ensure timely completion and quality results.
- Achieving Results: Set and meet high-performance standards, consistently deliver quality work, and achieve objectives.
- Teamwork: Work collaboratively with others, value diverse perspectives, and contribute to a positive team dynamic to achieve shared goals. Foster a trustworthy and respectful work environment.
- Ownership: Take responsibility for tasks and outcomes, demonstrating accountability and initiative in all aspects of work.
- Critical Thinking: Analyze situations logically and objectively, identify key issues, and develop effective solutions based on sound reasoning.
- Communication Skills: Convey information clearly and effectively, both verbally and in writing, ensuring mutual understanding and effective dialogue.
- Managing Change: Adapt to new situations and challenges with flexibility and resilience, leading and supporting others through transitions.
This position has no supervisory responsibilities.
Education/Experience
A degree or three years in contract management or onboarding experience or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities is qualifying.
Vendor Governance Specialist Skills & Qualities
- Bilingual a plus; at a minimum, the ability to understand and to make oneself understood by all Spanish-speaking individuals.
- Computer skills in MS Office, including Outlook, Word, and Excel.
- Ability to multitask and work in a fast-paced, high-volume environment.
- CRM system/environment experience preferred or ability to adapt quickly.
- Excellent verbal and written communication skills.
- Exceptional attention to detail.
- Excellent follow-up, time management, communication, and customer service skills.
- The position requires a team player, a positive proactive attitude, and the ability to adapt quickly to changing priorities.
- Documentation Audit Experience: Familiarity with auditing documentation for accuracy and compliance preferred.
- Health Insurance
- Vision/ Dental Insurance
- Life Insurance
- 401(k) matching
- PTO
- Paid Holidays
- The Facilities Group and its Subsidiaries are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
- Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the HR Business Services Center 813-771-7078.
