What are the responsibilities and job description for the Crowd Management position at The Family Arena?
Current Status: Open
Department: Guest Services
Type: Part-Time Hourly
Immediate Supervisor: Guest Services Manager
Areas of Responsibility
- Smile and make eye contact!
- Monitor metal detectors and wand guests as needed
- Inspect all bags coming into the Arena
- Assist ushers and ticket takers in their duties when necessary.
- Provide direction to lost and confused guests.
- Direct guests away from unauthorized areas.
- Know and enforce the policies and procedures of the facility and the event.
- Keep restricted areas and seating sections clear of unauthorized personnel.
- Keep the safety of all performers, promoters, personnel and guests in the highest regard.
- Know when to say “yes” and how to say “no.”
- Be on time. Be in uniform and ready to work at your call time.
- Must be able to work weekends, holidays, and all shifts.