Teller

Teller, Bi-Lingual-helpful
As part of The Family Credit Union Team, the teller is responsible for providing superior service to our members by:

• Ensure confidentiality of member accounts by requesting identification whenever necessary and providing account information to only authorized members.
• Performing member transactions including deposits, withdrawals, transfers, check cashing, loan payments, etc.
• Accepting and examining checks for endorsements and negotiability. Determining availability of funds based on regulations and policy.
• Cross-sell products and services to new and existing credit union members.
• Processing of mail, ATM’s and night drop transactions.
• Maintain a satisfactory balancing record.
• Perform administrative duties including answering a multi-line phone system, filing, scanning, image research, professional correspondence with members and maintenance of member information on the computer system.
• Regular attendance.
• Other duties as assigned.

Competencies and skills: (Knowledge, skills, and abilities required to be successful in this position)

• Strong interpersonal skills necessary to make a good first impression, relate to and empathize with others, and maintain a friendly, cheerful and courteous demeanor.
• Ability to be proactive with members and to relate to and empathize with others while maintaining a friendly and courteous demeanor.
• Excellent oral and written communication skills
• Strong relationship building, money handling, customer service and negotiation skills.
• Sound decision-making and ability to organize and prioritize own duties.
• Attention to detail and accuracy
• Education and experience required/preferred:
• High school diploma or equivalent required.
• Pre-employment credit/background screenings are required.
• Teller applicants must be able to work a flexible schedule, including Saturday.
• Experience with Microsoft Office (Word, Excel) is preferred.
• Previous banking experience preferred.
• Bilingual/Spanish is preferred'
• No work remotely

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Teller: 1 year (Preferred)
• customer service: 2 years (Preferred)
• Cash Handling: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $16 - $17