What are the responsibilities and job description for the Front Desk Coordinator position at The Family Doctors?
Job Summary
We are seeking a highly organized and personable Front Desk Coordinator to join our team. This role is essential in providing exceptional customer support and ensuring the smooth operation of our front desk activities. The ideal candidate will be the first point of contact for visitors and clients, showcasing professionalism and efficiency in all interactions.
Duties
- Greeting patients, ensuring a positive experience
- Check in/out patients for appointments
- Collect patient information, including demographics, insurance, patient records
- Verifying insurance coverage
- Collect copayments, deductibles, or payments for services rendered
- Handling patient inquires and concerns
- Managing medical forms and documents
- Resolving Billing Issues
- Managing payments
- Reviewing and submitting claims
- Verifying patient demographic data is accurate
- Correcting rejected claims
- Experience
- Previous experience in a front desk or receptionist role is preferred.
- Must have some billing knowledge and experience
- Excellent typing skills and attention to detail are necessary for clerical tasks.
- Demonstrated ability to manage multiple tasks efficiently in a fast-paced environment
- Excellent Customer Service
- Communication Skills
- Time Management
- Problem-Solving Skills
If you are a motivated individual who thrives in a dynamic setting and possesses strong organizational skills, we encourage you to apply for this exciting opportunity as a Front Desk Coordinator.
Job Type: Full-time
Pay: $15.00 - $18.50 per hour
Expected hours: 38.75 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $19