Bilingual Case Manager-Southern Dallas

Description

OUR MISSION

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

Join us at The Family Place as a Bilingual Case Manager: Empower survivors with tailored case management and crisis intervention. Develop safety and service plans, provide survivor-centered advocacy, and support individuals in maintaining housing and overcoming barriers like unemployment and limited resources. Use your bilingual skills to make a meaningful impact. Be a key advocate, reinforcing healthy coping skills and ensuring every survivor’s stability. Come make a difference and join our team today

Primary Responsibilities:

• Schedules in-person intakes and assessments to assist and guide clients in determining their needs and provide resource options for clients to meet their needs.
• Work with clients to develop and implement attainable service plans and regularly monitor service plan goals.
• Advocate for the needs of clients and families with various entities including, but not limited to Department of Family & Protective Services, law enforcement agencies, judicial court systems, housing authorities, and healthcare systems.
• Provides crisis intervention services as needed.
• Provide court accompaniment and support for clients as needed.
• Facilitates psychoeducation, parenting, and life skills groups for victims of domestic violence.
• Facilitates client's financial empowerment, including providing guidance on budgeting, managing bills, planning for savings, debt reduction, and credit rehabilitation.
• Provides ongoing case management sessions and housing-related assistance to victims of domestic violence for assigned caseload.
• Maintains up-to-date information and knowledge of the available community resources.
• Maintains accurate and confidential records on each client for assigned caseload in the Clients First database and other necessary locations, (progress notes, reports, and other required forms).
• Represents The Family Place and participates in community education as requested.
• Participates in agency-related domestic violence-related training programs, housing seminars, and workshops to maintain professional knowledge.
• Meets regularly with the supervisor as arranged.
• Provides reports and/or accurate statistical information in a timely manner.
• Routinely maintains direct client work utilization performance of 50%.
• Works as a member of a team to ensure appropriate case management for assigned caseload.
• Attends agency domestic violence-related training.
• Maintains work schedule as required by program needs with adequate flexibility.
• Attends agency staff meetings.
• Performs other job-related duties as assigned.

Qualifications

Required Qualifications:

• Bachelor's Degree in Social Work, Psychology, or Related Human Services field. Masters preferred. 
• One to two years of experience in crisis intervention and/or domestic violence issues is preferred. Prior experience with supportive housing placements is preferred. 
• Reliable transportation is required for community meetings. 
• Bilingual (English/Spanish) required.

Knowledge, Skills, and Abilities:

• Knowledge of domestic violence, child abuse, cultural diversity, and diverse socioeconomic levels of clients
• Knowledge of MS Office, including Word and Outlook
• Ability to analyze information and evaluate results to choose the best solutions for clients
• Ability to listen to clients with empathy and to establish trust and safety
• Ability to maintain confidentiality.
• Ability to relate with clients through understanding, respect, and skilled communication.
• Ability to follow all safety and precautionary rules and measures.
• Ability to perform work efficiently and effectively under stressful situations.
• Ability to prioritize and self-motivate to accomplish job goals.

Required Licenses and Certifications: 

• Valid and clear Texas Drivers License

Working Environment: 

• Work must be performed in the agency office due to client confidentiality
• Duties are usually performed seated with occasional periods of standing or walking. Work may be performed but is not limited to an office environment. Ability to drive a personal vehicle.
• Ability to perform physical tasks such as stooping, reaching, bending, and climbing to interact with clients including children with the ability to lift and carry up to 35 lbs.

More About US:

At The Family Place, we embrace and live our values: TEAM
 

• Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication.
• Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community.
• Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results.
• Mission-Focused: Clients come first. Service is our passion experienced with empathy and compassion.

What We Offer:

• Competitive salary
• Health, dental, and vision insurance
• Agency-paid short-term disability (60% salary replacement up to 11 weeks)
• Multiple Life, AD&D, and Hospitalization in life insurance options
• Retirement options through: 403b, agency matching, and HAS accounts
• Generous paid time off and holidays
• Professional development opportunities
• Benefits referenced above for FT employees

Are you ready to join us in the fight to end domestic violence?

Apply Now

Disclaimer:
This job description is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will.

Salary : $18 - $27