Family Support Specialist - The Family Resource Center at Gorham

The Family Resource Center has been dedicated to serving families since 1997. As a recognized family-friendly agency, we were proud to receive “The Best Place for Working Parents” award in 2024. We offer a flexible schedule that supports a healthy work-life balance for our employees.

At the Family Resource Center, every employee is valued, and we believe in fostering professional growth. We provide opportunities for skill enhancement and ongoing learning to help you thrive in your career. Our supportive work environment encourages collaboration, respect, and mutual support.

We seek enthusiastic and compassionate individuals who share our commitment to helping families in need. Together, we can make a difference in the lives of those we serve.

Program Overview: The Comprehensive Family Support Program provides support to parents who may be experiencing social, emotional, physical and mental health events that interfere with their ability to parent their children.

Job Description

Position Summary: The primary role of the Family Support Specialist is to develop strong relationships with families to provide service coordination, support, and training to assist families in meeting the needs of their children and enhancing the parents’ role as the primary influence on their child’s education and development.

Family Support Specialist Responsibilities:

• The Family Support Specialist will be responsible for providing routine home visits, primarily occurring within the family’s home; each home visit should last for at least one hour
• Develop a trusting relationship with families by providing strength-based, family-centered interventions that assist in enhancing the parent-child relationship, build upon parenting skills and improve the family support system
• Assist families in establishing goals and a plan for accomplishing those goals
• Complete routine screenings and provide referrals as needed to support family needs
• Use evidence-based curriculum and practices to assess the effectiveness with the target population
• Complete documentation and weekly notes for each family served; notes must be completed by the end of the week
• Maintain client confidentiality
• Maintain an up-to-date calendar of appointments
• Participate in any required training for ongoing professional development
• Participate in all required cross-training assigned by the Family Resource Center to ensure staffing needs are being met in all programs
• Attend staff meetings as scheduled
• Attend weekly reflective supervision with supervisor
• Adhere to Family Resource Center policies and procedures as set by the Board of Directors

Skills:

• Experience in working with or providing services to children and their families that embrace the concepts of family-centered and strength-based service provision
• Experience and willingness to work with the culturally diverse populations present among the site’s target population
• Have a working knowledge of computers and computer programs that enhance service delivery
• Ability to communicate effectively both verbally and in writing with a wide range of individuals, including program participants, representatives of funders, agency staff, community service providers, and the general public, to promote program services effectively

Physical Requirements:

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must be able to lift up to ten (10) pounds
• Sitting most of the time with some bending and reaching
• Standing, walking, and bending periodically
• Engaging in repetitive movements of wrists, hands, and fingers – typing and/or writing
• Receiving and responding to oral communication
• Specific vision abilities required by this job include close vision and distance vision

The Family Resource Center is a 501(c)(3) nonprofit organization that has been serving the needs of children and families in New Hampshire’s beloved North Country for over 25 years. The FRC’s mission is to build healthier families and stronger communities through positive relationships, programs and collaborations in the North Country.

The Family Resource Center is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $24