Community Health Navigator

Job Title: Community Health Navigator

Who We Are:

Join a Team That’s Making a Difference for Thousands of Families Across New Jersey!

At the Family Resource Network (FRN), we’re committed to improving the lives of individuals living with epilepsy, autism, intellectual and developmental disabilities, physical disabilities, and chronic illnesses. With over 50 programs and services, we’ve impacted the health and happiness of thousands of families for nearly five decades. But our impact doesn’t stop there—our community events, like the “Walk for the ONE” 5k walk/run and the Autism Beach Bash, bring even more people together in support of our mission.

As part of FRN, you’ll be joining a statewide organization that serves approximately 30,000 individuals annually. We offer a family-focused approach through our network of non-profit organizations, providing community-based programs that meet the evolving needs of individuals and families across New Jersey.

At FRN, our values-driven culture is what sets us apart. We are deeply committed to fostering a positive and inclusive environment, where everyone’s voice is heard, and every contribution matters. Our focus on respect, integrity, and teamwork allows us to create meaningful change for the individuals and families we serve, while ensuring that each team member thrives in a supportive, collaborative workplace.

If you have a genuine passion for helping others and are eager to contribute to meaningful change, we invite you to bring your enthusiasm and lend your talents to advancing our mission.

Job Summary:

Family Resource Network is hiring a Community Health Navigator, reporting to the Director of Public Health Programs, to support the following programs: Information & Referral, Health Insurance Navigator, National Caregivers Conference, and statewide Caregiver Coalitions. This hybrid position requires in-office presence in our East Windsor corporate office at least two times per month and travel throughout New Jersey as needed for outreach and events. 

Job Description:

• Plan, execute and evaluate annual National Caregivers Conference including but not limited to sponsorship outreach, event registration, and speaker selection 

• Oversee management of county Caregiver Coalitions including attending monthly meetings, managing social media, publishing quarterly newsletters, and building strategic partnerships  

• Connect consumers to information and referral services related to disability, nutrition, health insurance and caregiving needs 

• Assist consumers in navigating complex systems such as healthcare access and housing support through individual and community outreach, education, and enrollment 

• Complete all required state and federal Navigator training and facilitate enrollment in qualified health plans through GetCoveredNJ and NJFamilyCare 

• Maintain accurate records and documentation of client interactions and referrals through internal recording database 

• Conduct community outreach to connect with individuals who may be underserved or unaware of available resources 

Benefits of Working with FRN:

• Medical, Dental, Vision, life, and disability insurance
• 10 Paid holidays
• Up to 2 floating holidays
• Additional paid time off last week of December
• Up to 2 paid personal days
• Paid vacation time
• Up to 12 paid sick days
• Laptop and Cell Phone Provided
• Mileage Reimbursement 
• Ongoing training opportunities for all staff

Position Requirements:

• Bachelor’s degree in social work, psychology, healthcare administration, public health, nursing or related field required. Master's degree in public health or related field preferred.  

• Experience in social services, healthcare, case management, or caregiving. 

• Experience planning, executing and evaluating large-scale programs or conferences. 

• Familiarity with community resources, elder care, disability resources, or mental health support. 

Knowledge and Skills:

• Strong understanding of social determinants of health and barriers to accessing services. 

• Knowledge of health insurance and disability benefits programs including Medicaid, Medicare, and the Affordable Care Act. 

• Ability to navigate healthcare, legal and social service systems related to intellectual and developmental disability, elder care, aging and caregiving. 

Additional Qualifications: 

• Certification as Family Support Specialist, Certified Senior Advisor, Community Health Worker, or similar credential desirable. 

• Experience working with individuals with intellectual or developmental disabilities and their families/caregivers.