Wellness Coordinator

The person selected for this position will be responsible for working with the OD to ensure the successful coordinating,

scheduling, advertising and running of the in-person and virtual wellness classes. This person is responsible for

continuous high-quality customer service, which includes, but is not limited to meeting internal and external customer

needs, and for presenting a positive attitude toward the YMCA, its staff, and its programs. This individual must have

refined verbal and written communication skills to effectively communicate with all levels of management, staff,

members, volunteers, and guests. This individual will be required to work flexible hours, including days, evenings and

weekends.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening

communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place

where you can belong and become. We are genuine: we value you and embrace your individuality. We are

hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you

in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to

make our community stronger beginning with you.

ESSENTIAL FUNCTIONS & JOB DUTIES

GENERAL DUTIES:

• Know the names of all wellness staff, the type of classes taught and health and wellness programs offered.

• Coordinate, schedule, advertise and run the in-person and virtual wellness classes to promote retention of existing

members and engage new members.

• Collaborate and work effectively with all departments.

• Model relationship-building skills in all interactions.

• Respond to all member and community inquiries and concerns within 24 hours.

• Ensuring that daily operations adhere to all standards within the following areas: Staffing, Equipment Operations,

Facility Operations and Safety

• Ensuring that all exercise areas are properly maintained, equipped, and adequately stocked with supplies.

• Ensuring that fitness instructors follow all administrative procedures and guidelines as outlined in the YMCA

Employee handbook and wellness manual.

• Compile program statistics. Monitor and evaluate participation in classes and program.

• Market and promote department offerings and events through a variety of mediums.

• Handling member complaints and concerns quickly and effectively in coordination with supervisor

• Participate in the selection, training, and evaluation of group fitness instructors and personal trainers

• Taking initiative to solve problems.

• Attending meetings as scheduled.

• Working additional hours when necessary.

• Keeping a positive attitude with members and staff.

• Assume any other duties as assigned.

THE FAMILY YMCA-JOB DESCRIPTION PROGRAM COORDINATOR

THE FAMILY YMCA

1450 IRIS STREET

LOS ALAMOS, NM 87544

(505) 662-3100

www.laymca.org REVISED January 2025

PHYSICAL DEMANDS:

Required for essential duties; reasonable accommodations will be considered under the Americans with Disabilities

Act; this list is not all-inclusive and may be supplemented as necessary.

• Must be mobile with the ability to get from one location in the office or work site(s) to other locations in and

outside from the primary office or work site(s).

• Ability to sit and/or stand for prolonged periods of time.

• Ability to teach appropriate classes as needed.

• Ability to perform manipulative skills such as writing, using a keyboard and/or calculator with accuracy.

• Ability to see and read objects closely as in reading/proof reading narrative or financial reports.

• Ability to read plans, maps or diagrams and read from a computer monitor.

• Ability to hear normal sounds with background noise as in hearing, using a telephone.

• Ability to distinguish verbal communication and communicate through speech.

• Ability to communicate effectively in oral and written form.

• Ability to concentrate on complicated detail and complex issues for more than three hours at a time with some

interruption, pressure and changing priorities.

• Memory to perform multiple and diverse tasks over long periods of time and ability to remember information that

has been read, studied or previously learned.

• Ability to use knowledge and reasoning to solve complex problems.

• Ability to learn and apply new information, methodologies, techniques and legislation applicable to departmental

activities.

• Ability to distinguish between public and confidential information and handle appropriately.

• Work is primarily performed in a typical office setting subject to interruptions and heavy work volume

expectations. May be exposed to dust and electromagnetic radiation from computer monitors.

• Drug Free as outlined in the Y’s Substance/Alcohol Abuse and Testing Policy. Be tobacco free.

• Ability to pass criminal background check.

JOB QUALIFICATIONS

EDUCATION:

• High School Diploma or GED

KNOWLEDGE/EXPERIENCE:

• Must pass CPR/AED/1st Aid certification by an approved provider within 3 months from original date of hire and

maintain while employed.

• Experience in wellness programming implementation.

• Microsoft Office proficiency required.

• Must have exceptional interpersonal, public relations and communication skills.

• Knowledge and Experience working as a Group Fitness Instructor and/or Personal Trainer

PROFESSIONAL EXPECTATIONS

The Program Coordinator will present a competent and positive image of The Family YMCA and will strive to have the

Y become the leading health wellness organization and the area’s choice in health/wellness membership. In addition,

the Program Coordinator will exhibit and represent behaviors consistent with the expectations within the YMCA

competency guidelines listed below:

• Accepts and demonstrates the Y’s values.

• Demonstrates a desire to serve others and fulfill community needs.

• Works effectively with people of different backgrounds, abilities, opinions, and perceptions.

• Builds rapport and relates well to others.

• Makes sound judgments, and transfers learning from one situation to another.

• Embraces new approaches and discovers ideas to create a better member experience.

• Strives to meet or exceed goals and deliver a high-value experience for members.

THE FAMILY YMCA-JOB DESCRIPTION PROGRAM COORDINATOR

THE FAMILY YMCA

1450 IRIS STREET

LOS ALAMOS, NM 87544

(505) 662-3100

www.laymca.org REVISED January 2025

• Pursues self-development that enhances job performance.

• Demonstrates an openness to change, and seeks opportunities in the change process.

COMPENSATION:

Personnel policy governs work conditions and benefits. The first 90 days of employment are considered a trial period

at which time performance will be evaluated by the Chief Executive Officer.

I have read my job description and understand my responsibilities. I also understand that the YMCA cannot

guarantee my employment and that the YMCA can change wages, benefits and conditions of employment at any

time.

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Expected hours: 15 per week

Benefits:

• Employee discount
• Gym membership

Schedule:

• Monday to Friday

Work Location: In person

Salary : $22 - $25