What are the responsibilities and job description for the Restaurant Host/Hostess and Expediter Position position at The Farm at South Mountain?
Primary Objectives
Host is responsible for providing the highest quality customer service and satisfaction with a positive and hard-working attitude. This job is located at The Farm at South Mountain restaurants.
Major Areas of Responsibility
- Greet and seat guests in a timely manner
- Be the first positive and happy impression of the entire property
- Be aware of all appropriate seating accommodations
- Know the restaurant menu and ingredients
- Stay apprised of all property promotions, discounts and special events
Job Responsibilities
- Attendance is an essential function of the job. Come to work promptly; present yourself in a professional manner in dress, hygiene, appearance and actions.
- Adhere to the restaurant dress code that pertains to your position.
- Ensure the cleanliness of the restaurant at all times.
- Foster a team-minded environment between the restaurant and other businesses.
- Offer help whenever possible and consistently demonstrate a team player mentality.
- Communicate to management product shortages and/or needs.
- Be able to answer questions regarding the menu and prices.
- Create server sections to ensure equal distribution of tables.
- Be aware of reservations of large parties and their details.
- Check out with a Manager before the end of your shift.
- Continually demonstrate of sense of urgency while working.
- Must be able to lift, pull, carry and push up to 40 pounds on a frequent basis.
- Other physical activity includes but not limited to, standing for long periods of time, stooping, kneeling, crouching, and reaching.
- All other duties and special projects as requested by Supervisor.
