What are the responsibilities and job description for the Product Specialist position at The Faulkner Automotive Group?
Faulkner Maserati of Mechanicsburg is looking for an enthusiastic, self-motivated Product Specialist to join our team! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60 Best Places to Work Awards.
Product Specialist Benefits, include:
- Top-tier benefits: Medical, Dental and Vision
- 401k with company match
- Paid time off & paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews and merit increases
As a Product Specialist at Maserati, you will assist customers with the technology involved with their new purchase! You will deliver and demonstrate vehicles to clients so it is important to master current Maserati products/technology offerings. In this position, you will work directly with our customers to explain and demonstrate the different options and technology available for Maserati products. Each experience is unique so you will customize setups for clients and tailor the explanations and presentations to individual customers. You will be responsible for taking customer phone calls and interfacing with customers before, during and after purchase, so we are looking for candidates with great customer service skills! As a Product Specialist, you will also manage and enhance Maserati's multiple social media platforms. This position is paid hourly plus bonuses.
The typical schedule for a Product Specialist is Monday through Saturday with one day off during the week. Plus, some Saturdays off!
Product Specialist Requirements
• Applicants must be at least 18 years old and have a clean, valid driver’s license
• High School Diploma or equivalent
• Minimum of 2 years’ experience in customer service is highly preferred!
• Commitment to exceptional customer service
• Strong written and oral communication skills
• Ability to work well in a team environment
• Ability to understand manufacturer’s specifications.
About Faulkner
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
