What are the responsibilities and job description for the Financial Counselor position at The Fedcap Group?
We are hiring in Brooklyn! Join us at Fedcap Inc. for an exciting career as a Financial Counselor.
Wage/Salary: $50k-$54k
Position Summary:
Responsible for assisting Jobs-Plus members in setting personal financial goals and developing strategies to achieve those goals, accessing safe and affordable financial services, building assets, navigating the often-complex territory of debt management and credit building, and addressing financial emergencies. Serves as a mentor, liaison, and troubleshooter based on the members’ career plans.
Essential Job Functions:
- Observe all policies and procedures and attend all required training and certifications as scheduled.
- Develop collaborative relationships with local financial institutions.
- Coordinates with the Career Development Specialists to assist members in understanding and exploring available financial options available to increase financial security.
- Understands and explains the benefits of NYCHA rent incentives and Earned Income Tax Credit to members.
- Explains the importance of child support, conducts child support assessments, and makes referrals to HRA’s Office of Child Support Services, as necessary.
- Utilizes the Single Stop USA, Inc. (SS) benefit screening platform to determine the benefits available and assists the member in obtaining desired benefits.
- Coordinates with the Career Development Specialists regarding financial issues that adversely impact the member’s engagement and completion of career plan goals.
- Flexibly provides services according to member’s schedules to maintain engagement and completion of programs.
- Coordinates with the Career Development Specialists to outreach to members who have difficulty with maintaining engagement in training programs.
- Stresses urgency and ownership, guiding members through a learn-by-doing process during their program engagement.
- Document activities, participation, progress, and completion of training programs in the case records and both HRA and FedcapCARES™ computer systems.
- Works with the Career Development Specialists and Community Coaches to provide outreach to members who fail to report to an appointment to identify and help address and underlying issues to encourage members to re-engage.
Education and Experience:
- Bachelor’s degree in public administration or a related field, such as psychology, education, social work, vocational rehabilitation, or occupational rehabilitation from an accredited institution.
- Minimum of two (2) years of successful work experience in finance, financial education, financial planning, social work, coaching/mentoring, teaching, or other related field, and capacity (including language skills) to serve the program’s population.
- Familiarity with social and human services organizations is a plus.
- Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
- Highly organized and detail-oriented.
- Proficient in Microsoft Office.
- Experience working with public assistance recipients, formerly incarcerated individuals, and those affected by the challenges associated with poverty.
Equal Opportunity Employer
Salary : $50,000 - $54,000
