Vocational Evaluator

Families Forward has a mission to help families achieve a more secure future through access to a range of services including workforce development, job readiness training, job placement services and ongoing support.

We are looking for a mission-driven individual to become a Vocational Evaluator. The hired person will conduct interviews for assessments, in person, via web service or on the phone. The evaluation will inform program staff on what the most comprehensive plan of action is appropriate to meet the objectives of participants. The goal being that they overcome barriers to meet their employment-focused plan and become “Job Ready”

 Position Key Highlights:

• Make an impact in your community!
• Starting with a $46-50K annual starting pay (Depending on Experience and Skills)
• No nights. No weekends. Office hours are Monday - Friday, 8:00am - 4:30pm. 
• Comprehensive benefits package with generous PTO, sick leave and paid Holidays
• Opportunity for advancement supported by our ongoing professional development, training and education.

Job Summary:

This tech savvy, detail-oriented, mobile member of the Education and Training team conducts in person and online academic, interest and aptitude assessments to assist participants with defining their career goals, increasing their employability, and obtaining employment.  Assists participants with making well-informed decisions about further job training and education including exploration of financial considerations.

Essential Functions:

• Managing a caseload of participants and meeting requirements.
• Orienting participants to their contractual responsibilities with their referral source
• Developing Career Plans with participants outlining goals and clear action steps for increased employability and addressing obstacles
• Identifying needed supports services (childcare, transportation, educational services, and others) in accordance with policies and procedures to assist participants with achieving the goals on their Career Plan. This will include referrals to our help center for in-depth support as required.
• Helping participants and their families with addressing challenges by connecting them to needed support services to ensure greater family stability.
• Recommending and advising participants on internal and external opportunities for further job training and education to expedite their transition to employment. This may include referrals to our education team.
• Selects appropriate tools and administers academic, aptitude, interest inventories and other assessments for referred participants.
• Evaluates credentials attained in other countries and assesses their alignment with US/local employment and educational requirements. 
• Writes reports detailing assessment results, pertinent behavioral observations and recommendations for further education and training and employment recommendations based on research and knowledge of the local labor market. 
• Makes referrals and connects participants to job training and educational providers utilizing defined list of providers.
• Assists participants with preparing applications for job training and educational opportunities including collection of required documents and financial paperwork.
• Identifies support services needed for participants to engage in training or educational activities (Tuition, Childcare, Transportation, and others)
• Escalating participant and stakeholder complaints and feedback through the appropriate channels
• Conducts participant career and life skill workshops on education and job training topics, financial aid, and others.
• Conducts professional development trainings for staff on assessment topics, labor market information and others.

Software Skills: 

• Ability to perform work using multiple modalities of technology, including zoom, TEAMs, and varied learning management systems.

Other Skills:

• French, Portuguese, Arabic, Lingala, Somali a plus.
   

Job Experience:

• Two years of case management, vocational assessment or adult career advising experience, OR an equivalent combination of related education and experience.
• Experience working with public assistance recipients, homeless, formally incarcerated, individuals with disabilities and/or those affected by the challenges associated with poverty a plus.

Personal Qualities: 

• Computer literate, including Microsoft Office and the ability to enter data into a specialized database
• Strong communication skills (both verbal and written).
• Highly organized and detailed oriented.
• Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
• Able to take direction from multiple supervisors and to work independently.

Salary : $46,000 - $50,000