What are the responsibilities and job description for the Quality Engineer position at The Fi Company?
Job Description
Job Description
Description :
THE COMPANY : The Fi Company
POSITION : Quality Engineer
LOCATION : Las Vegas, NV
REPORTS TO : Operations Manager
COMPANY DESCRIPTION
The Fi company got its start as Eye-Fi and was the first manufacturer in the gaming industry to push the boundaries of design and innovation. From 1 pixel to a stadium sized wall — we have developed the industry’s most original, reliable and cost-effective digital displays. Today it’s our goal to combine design ingenuity, manufacturing proficiency, and integration expertise to provide industry-leading, end-to-end solutions for gaming OEMs, hotels, retail, branded casinos, restaurants, medical customers, and many others.
POSITION OVERVIEW
The Quality Engineer position develops & oversees a high performing Quality Assurance Team and works collaboratively with leadership, operations, employees, and other functional areas to promote a productive and amicable work environment within our organization. This position develops, implements & audits processes to ensure the delivery of the highest quality products to our customers. This position spends the majority of their time in Operational areas leading, sharing their knowledge, and developing processes to drive change & deliver Customer Satisfaction. This is a hands-on role located directly within the operational area, but it has also the responsibility to communicate with customers and / or suppliers when quality issues happen.
Responsibilities :
Quality Systems & Processes to ensure delivery of outstanding customer quality. QA System development and maintenance. Assist to create and implement a quality vision, strategy, policies, and procedures. Contribute to new business initiatives and projects by reviewing and communicating the impact on Quality activities, specifically in relation to Operational Quality systems and their impact on Customer Quality Satisfaction.
KEY RESPONSIBILITIES
- Ensures a high level of internal and external customer service. Implements required containment actions, root-cause analysis, and corrective action measures to internal and external quality issues.
- Delivers robust Corrective Action plans to internal quality improvement opportunities. Implements identified actions and audits performance.
- Supports daily QA Department functions and personnel engaged in inspection activities to ensure high productivity and technical integrity of products and services.
- Establishes and analyzes statistical data, Key performance reports and product specifications to areas for improvement and to establish quality and reliability expectancy of finished products.
- Investigates customer complaints and is accountable for implementing corrective actions to ensure elimination of failure modes.
- Monitors and ensures compliance of all relevant procedures described in the Quality Management System (QMS). Supports the Quality team with the development of process documentation.
- Champions continuous improvement initiatives, identification of business improvement opportunities and promotes a Quality focused culture.
- Develops, trains and initiates standards for inspection, testing, evaluation and other aspects of the Quality system.
- Ensures that the departmental function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
- Works collaboratively within the Operations team to drive accountability and deliver required improvement results.
Requirements :
SKILLS, EDUCATION & EXPERIENCE
AAP / EEO Statement : The Fi Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.