Front Desk Associate

Front Desk Associate

Job Description:

The Front Desk Associate is responsible for providing patients with information regarding their visit to the medical office, verifying and updating patient information, and other administrative tasks as assigned. Associates must have excellent patient care and service skills and be able to work with independently.

Duties and Responsibilities:

• Greet patients, check them in for appointments, direct them to appropriate provider or department
• Answer and manage phone calls, directing them as needed
• Update patient information, including insurance and contact information
• Schedule follow-up appointments
• Following through and keeping track of patients’ medical journey at our office from first to final visit
• Enter and retrieve medical records into electronic health record (EHR) system
• Verify insurance benefits and submit pre-authorization requests
• Generate reports as required

Qualifications:

• High school diploma or equivalent
• Prior experience as a medical practice front desk
• Proficient in EHR technology systems, G-Suite, and Microsoft Office Suite
• Strong customer service skills with the ability to effectively communicate with patients and staff
• Provide patient, empathetic care in a supportive environment.
• Excellent organizational skills and attention to detail

Additional Information

Weekly Day Range: Monday to Friday 8am-4pm

Ability to Commute/Relocate:

Clinton, MD 20735: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Clinton, MD 20735 (Required)

Work Location: In person

Salary : $20