What are the responsibilities and job description for the Guest Service Agent position at The FiDi Hotel?
Role Description
This is a full-time on-site role for a Guest Service Agent at The FiDi Hotel, located in the New York City Metropolitan Area. The Guest Service Agent will be responsible for providing exceptional customer service, checking guests in and out, responding to guest inquiries, and ensuring guest satisfaction during their stay.
Qualifications
- Customer Service, Hospitality, and Communication skills
- Attention to detail and problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Experience with hotel front desk operations is a plus
- Fluency in languages other than English is a plus
- High school diploma or equivalent