What are the responsibilities and job description for the Front of House Manager (Hotel) - Braemar position at The Fife Arms?
Front of House Manager (Hotel) - Braemar
Recently awarded 2 Michelin Keys, and rated number 1 by Cond Naste Readers' Choice, The Fife Arms Hotel, located in the village of Braemar (Scotland) is recruiting an accomplished, forward-thinking Front of House Manager. You will lead a dynamic team in providing efficient, prompt, courteous, trouble free and proactive service to guests; hence maximise room revenue and guest satisfaction. All work will be in line with The Fife Arms Core Values, the hotel's guidelines, and business plan.
You'll be surrounded by a team with a creative flair and a passion for brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community.
As Front of House Manager, you will be responsible for :
- Managing and coordinating all Front Office operations to provide the highest standard of service.
- Achieving guest satisfaction, room and other (guest experience) revenue goals by supervising the Front Office operation.
- Training, coaching and mentoring your team.
Our successful Front of House Manager will have :
What's in it for you?
About Artfarm and The Fife Arms Hotel
Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurants in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.
Located in the heart of Braemar, the hotel houses 46 beautifully appointed bedrooms - each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie's our glamorous and elegant Whisky Bar, Elsa's our Art Deco Cocktail Bar, and our more relaxed Drawing Room - all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.
Want to join the family? Apply today!
