Compliance & Licensing Assistant

Midnight Management, Inc

Midnight Management, Inc (MM) operates as a consulting company and a licensed adult use marijuana processor (The Flower Plant), serving as a central distribution center for The Fire Station Cannabis Co’s numerous retail establishments across the Upper Peninsula of Michigan. MM holds valid state and municipal operating licenses and strives to exceed compliance standards at the highest level. MM employs Administrators that oversee The Flower Plant and The Fire Station’s operations, as well as processing staff who work directly at The Flower Plant. As a Marijuana processor, MM works to intake inventory, ensure inventory is compliantly packaged, labeled and transferred out to TFS retail stores. As a consulting company, MM ensures all administrative functions and actions are carried out for both MM and TFS. Our businesses welcome new employees who are interested in a career in the cannabis industry.

Job Title: Compliance & Licensing Assistant

Roles - The Compliance & Licensing Assistant works in the Licensing & Compliance Department, performing a variety of clerical and organizational duties that support the licensing and compliance functions of the company. This position reports to the Director of Licensing & Compliance. The Compliance & Licensing Assistant primarily works to develop and maintain Company protocols, manage employee training, and conducts internal inspections across Company stores to ensure operations are compliant with state and local laws, rules and regulations.

Responsibilities

• Performs assigned compliance duties, including; projects, research and recordkeeping following standardized workflow and department SOPs; meeting compliance metrics/goals
• Maintain standard operating procedures for the Compliance Assistant role
• Reads and interprets City ordinances, LARA’s Marijuana Laws and CRA Administrative Rule Sets, keeps up with the latest regulatory information and applies updated information to Company protocol and compliance enforcement efforts
• Assists Director with implementation of the Compliance Enforcement System, including preparing notices of noncompliance for individuals or stores and maintaining accurate recordkeeping
• Assists Director with filing, processing and implementing internal process change forms in response to a change in State operational requirements and process improvement changes
• Uses ClickUp Project Management Software for task management, project collaboration, intake and responses to protocol requests and compliance questions
• Protocol Management
• Create Company protocols (including SOPs) and audits them following an annual protocol audit schedule for all staff, administration, retail and processing activities; perform off schedule protocol updates as needed or required
• Conducts in-store protocol audits by traveling to Company store locations and observing standard operating procedures in real time
• Staff Training Management
• Manages and regularly audits Trainual users, permissions, documents, folders, accessibility; implements new features and functions offered by Trainual
• Issues protocol training to all in store staff in Trainual following an annual protocol training schedule; performs training completion check-ins and follow up; maintains accurate training completion records
• Conducts training assessments to analyze the success and retention of protocol
• Reports training results and assessments to the Director and assists in the development and implementation of training/protocol improvement plans to enhance training success and retention
• Communicates with HR regarding new hires and promotions, registers staff accordingly in Trainual; sends out new hire onboarding/role training
• Conducts in store training of protocol as needed by traveling and presenting training materials following the onsite compliance training framework
• Creates and publishes educational articles on a regular basis in Jostle to maintain continuing education and awareness of protocol updates and compliance matters
• Assists with conducting Internal Inspections across all Company stores using internal inspection checklists, communicates action items for store managers and other administrative collaborators to address
• Engages in Company meetings and assist with presentations conducted by the Department; prepares agendas and CRA DAR summaries for monthly compliance meetings
• Attends CRA Education Sessions for continuing education
• Reviews and records completed CRA and BFS inspection reports
• Communicates with state and local officials as needed
• Assists with licensing related duties as needed including but not limited to; clerical work for license renewal or completion, conducting licensing/compliance research, processing incident reports, reporting compliance matters to the CRA, and recordkeeping actions
• Ensure the company performs in compliance with all local and state laws, rules and regulations
• Other licensing and compliance duties as assigned
  
  

Required Skills/Abilities

• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem solving skills
• Ability to prioritize tasks
• Must have excellent information retention skills
• Must be able to decipher and digest legislative and regulatory terminology/language
• Strong supervisory and leadership skills
• Ability to work in a team setting and independently
• Ability to maintain confidential information
• Works well under pressure and deadlines, ability to multitask
• Must be able to be available to handle time sensitive situations outside of regular work schedule
  
  

Education & Experience

• Associate's degree in Business, Business Administration or related field, less formal education with more on the job experience may be substituted
• At least two years of experience in a field related to upper level management/administration
• Preferred experience with managing standard operating procedures
  
  

Work Environment

• State & Municipal Law - TFS/MM operates in full compliance with all rules and regulations enforced by the State of Michigan’s Department of Licensing and Regulatory Affairs (LARA) and Cannabis Regulatory Agency (CRA). Further, TFS/MM operates in full compliance with the rules and regulations of each municipality they are located within. To operate in compliance with such rules and regulations, employees are required to follow all policies created and enforced by and within TFS/MMI facilities
• Prolonged periods sitting at a desk and working on a computer
  
  

Job Requirements

• Must be at least 21 years of age
• Must have NO felony convictions
• Satisfactory background check
• Government photo identification
• Requires traveling to the Company’s various licensed store locations
• Requires use of personal cell phone to be used as work contact
• This job role requires management of 2 individual cannabis companies (The Fire Station, LLC and Midnight Management, Inc) that cumulatively operate 10 licensed marijuana establishments and employ over 200 staff members
  
  

Work Schedule

• 40 hours per week as assigned, M-F
• Hours will vary between 8 am - 5 pm
• Work location will be either in office or hybrid remote, which requires approval by HR and LC Director
• Must be available to address or redirect compliance concerns/inquiries from employees outside of normal working hours by email/phone
  
  

Classification

• Non-Exempt | Full Time | Salary
  
  

Salary/Wage & Benefits

• Compensation based on job scope, experience, education and performance
• Starting salary $46,000
  
  

Benefits: Non Exempt Salary employees are eligible for benefits on the 90th day of employment.

• PTO
• Medical, Dental, Vision with BCBSM
• Employer Paid Short Term Disability
• Employer Paid Life Insurance
• Voluntary Life Insurance
• 401(k) up to a 3% match
• Parental Leave
• Employee Assistance Program
• Pet Insurance
• Employee Discounts and Recognition Programs
  
  

EOE Statement: TFS is committed and proud to be an equal opportunity employer. TFS does not discriminate against race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or veteran status of any qualified applicant. TFS is fully compliant with all fair employment practices and strives to create a diverse, unbiased work environment.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

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