General Manager - The Fishin' Pig - Daleville

General Manager

LOCATION: The Fishin’ Pig – Daleville

REPORTS TO: Ownership

JOB PURPOSE:

The General Manager is responsible for leading the overall performance and daily operations of The Fishin’ Pig – Daleville. This role focuses on building a high performing, service-driven team, achieving financial goals through effective cost control and revenue growth strategies, and ensuring exceptional guest experiences. The GM champions company values, drives local brand presence, and fosters a culture of accountability, professionalism, and growth. Success in this role means consistently meeting or exceeding operational and financial standards while developing future leaders within the restaurant.

CORE RESPONSIBILITIES:

· Represent The Fishin’ Pig proudly in the community, serving as a visible and professional ambassador of the brand.

· Build a guest-focused environment by staying visible and interactive throughout service periods.

· Lead by example to reinforce our values of hospitality, teamwork, and operational excellence.

· Set quarterly objectives for the management team and provide consistent coaching through bi-weekly one-on-one meetings.

· Conduct weekly leadership meetings to align business goals, priorities, and performance updates.

· Increase revenue through targeted local marketing efforts, events, and strategic sales initiatives.

· Drive revenue growth and manage costs to ensure The Fishin Pig meets or exceeds its profitability targets

· Maintain all audio and video equipment to ensure functionality and enhance the guest experience.

· Oversee shift operations to guarantee consistent, high-quality execution across all service periods.

· Create and manage effective staffing plans that balance labor costs and efficiency with excellent service.

· Ensure operational tools and checklists are used accurately and consistently to support daily execution.

· Address guest concerns promptly in person and respond to online feedback within 24 hours.

· Oversee administrative duties, including scheduling, inventory management, payroll reviews, and reporting accuracy.

· Always maintain a clean, welcoming, and safe environment inside and outside the restaurant.

· Lead training and development for all new hires and support ongoing learning for existing team members.

· Facilitate daily pre-shift meetings and stay engaged on the floor to support and energize the team.

· Recognize strong performance and cultivate a culture of appreciation and growth.

· Lead performance reviews and accountability for team leads and department managers (FOH/HOH).

· Manage the training program and ensure all team members in new roles receive proper training.

· Cultivate positive relationships with vendors and local business partners to support operations.

· Maintain open communication with ownership and the support team regarding key operational issues.

· Implement company initiatives effectively and uphold The Fishin Pig standards in every aspect of the business.

· Take on additional responsibilities or projects assigned by ownership or the executive team.

Job Type: Full-time

Shift:

• 8 hour shift
• Day shift
• Evening shift

Experience:

• Restaurant management: 3 years (Required)

Work Location: In person