What are the responsibilities and job description for the Front Desk Associate position at The Fitness Center Inc.?
Spokane Fitness Center is a proud local gym of over 10 years. We take pride in offering our facilities, programs & services to people interested in living a healthy lifestyle.
The membership consultant position deals with the overall flow of the front desk, selling & managing memberships, helping members & providing a great member experience. You will become knowledgeable of each department & work the front desk. You're required to have great customer service skills, know your way around a computer, be able to sell memberships with a good closing ratio & perform specific job duties daily.
Spokane Fitness Center is looking for candidates that have a passion for people, health & are seeking long term employment.
Job Responsibilities
- Check all members in at front desk
- Must be 18 years of age or older
- Manage membership inquiries, sales & accounts
- Handle all phone calls including sales calls
- Conduct tours with incoming prospects & provide insight with our programs, amenities, etc.
- Generate, track & contact all leads including; tours, referrals, etc.
- Process member accounts truthfully and accurately
- Properly on-board new members
- Conduct member account changes
- Execute company referral program
- Maintain and exceed daily, weekly & monthly sales quotas
- Maintain relationships with members by providing support, information, & guidance; be knowledgeable of facility amenities, recommend new opportunities to existing members
- Handle member complaints and issues immediately with a positive outcome.
- Enforce company policies & procedures
- Perform all checklists & other duties as assigned
- Schedule Fitness Assessments, group fitness classes & other amenities
- Work as a team with all employees & departments to ensure that our guests receive a dynamic fitness experience.
- Use Point of Sale & preform till drop
Job Type: Part-time
Pay: $16.66 - $19.00 per hour
Benefits:
- Employee discount
Shift:
- Morning shift
Work Location: In person
Salary : $17 - $19