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Case Management System Administrator

The Florida Bar
Tallahassee, FL Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Case Management Administrator #4154

Lawyer Regulation | Headquarters, Tallahassee, Florida

Minimum starting salary $ 58,225.00 with an excellent benefits package including employer paid pension contribution |

Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

Summary function : Responsible for performing a variety of complex duties involving management and identification of needed business system solutions. Recommends course of action and assists IT in the development of business systems solutions for Lawyer Regulation.

Required minimum education : Bachelor's Degree with concentration in the area of business administration (proof of degree required at interview). Progressively responsible related experience may substitute for the degree requirement on a year-for-year basis

Required minimum professional work experience : Three (3) years of business administration, project management or similar experience with two (2) years experience in computer systems administration.

Essential duties and responsibilities :

Responsible for management and administration of The Florida Bar's Lawyer Regulation Case Management Systems including document imaging. Coordinate project development and implementation with IT Department. Update the case management system due to rule changes, changes in staff and bar counsel, as well as troubleshooting the performance of the system, including evaluation and testing of all new versions and enhancements prior to implementation. Compile disciplinary reports / case progress reports from the case management system at the direction of Division Director or Staff Counsel. Update templates used by bar staff at the direction of the Division Director or Staff Counsel in response to changes in rules, policies, and procedures.

Responsible for training Lawyer Regulation Division employees on efficient use of the case management system. Responsible for processes, procedures and documentation required for training Lawyer Regulation Division employees related to the case management system.

Ensure accuracy of documents prior to posting disciplinary records to The Florida Bar's website for access by the public.

Other duties as assigned.

Knowledge of :

  • Project Management
  • Training Techniques
  • Statistics
  • Adobe Acrobat
  • Project Management practices
  • Case Management
  • Administrative Principals and practices
  • Professional office procedures and practices
  • Correspondence and report writing techniques

Skilled in :

  • Case Management or Similar Management System
  • Microsoft Office (Excel, PowerPoint, Word)
  • System administration
  • System analysis
  • Project Management
  • Photoshop
  • Ability to :

  • Interpret policies and procedures
  • Learn The Rules Regulating The Florida Bar
  • Think logically and solve problems
  • Communicate effectively and professionally both verbally and in writing, including instructional and presentation skills
  • Be highly self-motivated and directed
  • Use good analytical and problem-solving abilities
  • Effectively prioritize and execute tasks
  • Interact effectively and courteously with a wide variety of people both within and without the organization
  • Provide leadership, guidance and training
  • Prioritize, plan, organize and coordinate work assignments
  • Multitask
  • Prepare reports and correspondence
  • Create ADA compliant forms and documents using Adobe
  • Establish and maintain effective working relationships with others
  • Tactfully manage difficult situations
  • Use discretion and independent judgment
  • Travel
  • Ability to sit for long periods of time, hear and converse over the telephone, and key / work frequently on a computer.
  • Ability to lift 5 to 10 lbs.
  • Additional information :

    Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.

    EOE. This organization participates in E-Verify. Position is open until filled. Exempt position.

    This position is in Tallahassee, Florida and is not a remote position.

    Salary : $58,225

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